Despite evidence that researchers seek information by intuitive, illogical means, librarians approach research in a static, product-oriented way. In performing searches for scholars, librarians need to understand the organic nature of research and facilitate online searching's capability to enhance that process. (CDD)

Describes a study that used the shelf availability research methodology to identify and quantify the causes of users' failures to identify and locate library materials. The factors resulting in unsuccessful searches are discussed, and recommendations for reducing these factors are made. (26 references) (CLB)

A survey of 430 users of online catalog at Ohio State University Libraries found that most users are undergraduate students (68 percent) and that majority (95 percent) choose online catalog as first source of information. Fewer performed known-item searches and success rates were generally higher than reported in earlier studies. (8 references)…

This examination of misunderstandings between librarians and teaching faculty over concepts of library use and research concludes that library skills and research skills are essentially different things that can be learned in isolation from each other. Implications of these findings for bibliographic instruction and library policies are discussed.…

In-person interviews were conducted with 147 randomly selected students to study usage of microfiche serials holdings list to determine accessibility and retrievability of periodical issues housed in four separate locations in California Polytechnic State University Library. Results showed that 80.6 percent of students were successful in their…

The use of locally produced dissertations by extramural scholars was examined in four Ohio academic libraries. The results include identification of users by type of institution; purpose for which the dissertations were used; and tools and approaches successfully used in identifying and locating the desired dissertations. (CLB)

Presents a methodology for describing, analyzing, and evaluating the public service functions of serial file systems, and describes a user study conducted in a university departmental library to determine the efficiency and effectiveness of its system in enabling students new to the library to locate known-items in the serials collection. (CDD)

Discusses changes in academic libraries resulting from evolving technologies, and the need to train library patrons and staff in the use of electronic information systems. A review of the training literature and the results of three projects for supporting patron use of online systems are reported. (CLB)