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Born, W. Michael – Educational Record, 1979
Time management is seen as growing in importance for college and university administrators because they are finding that time is one of their major problems. Some suggestions for improving time management include: determining goals, analyzing time, delegation of responsibility, and organizing the unavoidable. (MLW)
Descriptors: Administrator Responsibility, Administrators, College Administration, Efficiency
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Seymour, Daniel – Educational Record, 1993
The performance model of administration, not a resource model, is what is needed for colleges and universities to thrive in an environment of budget cuts and lowered public trust. Continuous improvement of the efficiency and effectiveness of operational processes demonstrates quality management principles such as those embodied in the Total…
Descriptors: College Administration, Educational Quality, Efficiency, Excellence in Education
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Fisher, James L. – Educational Record, 1993
Although the Total Quality Management (TQM) system offers an admirable goal and offers promise of organizational improvement, the process it recommends is not a panacea and may only forestall the conflict inevitably arising from decision making, individual accountability, and organizational change. The approach is being abandoned by some. (MSE)
Descriptors: Accountability, Change Strategies, College Administration, Conflict Resolution
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Chickering, Arthur W.; Potter, David – Educational Record, 1993
Although the Total Quality Management approach in higher education institutions may focus greater attention on student needs, it also brings the risk of providing students with what they ask for rather than what they need to be well educated and prepared to enter a globally interdependent, complex workforce. (MSE)
Descriptors: College Administration, College Students, Consumer Protection, Educational Quality
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Godbey, Galen – Educational Record, 1993
The market environment for higher education is being shaped by developments in technology, business practices, partnerships between education and industry, and adoption of Total Quality Management principles. Shrewd college administrators will combine competitiveness and cooperation to maintain or enhance their institutions' distinctiveness in the…
Descriptors: Change Strategies, College Administration, Competition, Cooperation
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Shaw, Kenneth A. – Educational Record, 1993
Syracuse University (New York) has found that the focused, collaborative approach to institutional administration embodied in Total Quality Management is beneficial. It requires allocation of adequate time and resources, observation of others, communication, addressing high-need areas first, and willingness to adapt, but it may bring resistance…
Descriptors: Change Strategies, College Administration, Higher Education, Management Systems
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Entner, Donald – Educational Record, 1993
Activities at Delaware County Community College (Pennsylvania) in implementing Total Quality Management are examined and compared with criteria used by the United States Chamber of Commerce for making quality awards to businesses. Assessed areas include management leadership, strategic planning, customer focus, employee development, teamwork,…
Descriptors: Change Strategies, College Administration, College Planning, Community Colleges