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Determining the Minimum Number of Online Terminals Needed to Meet Various Library Service Policies.
Peer reviewed Peer reviewed
Taylor, Raymond G., Jr. – Information Technology and Libraries, 1987
Describes a model which uses patron arrival rate, length of time on the terminal, and library service policies to determine the minimum number of terminals needed. The model is then used to compare the effects of various service policies on the minimum number of terminals. (CLB)
Descriptors: Comparative Analysis, Library Policy, Library Services, Library Standards
Incremental Costs of Library Service Policies for Online Catalog Access.
Peer reviewed Peer reviewed
Taylor, Raymond G., Jr. – Information Technology and Libraries, 1987
Presents a model that calculates the conditions under which a library may adopt a highly service-oriented online catalog access policy at minimum additional cost. The use of arrival rates, service rates, and queueing calculations to arrive at a cost-effective policy is explained. (Author/CLB)
Descriptors: Cost Effectiveness, Library Expenditures, Library Policy, Library Services
A New Direction for Online Catalog Instruction.
Peer reviewed Peer reviewed
Baker, Betsy – Information Technology and Libraries, 1986
Explores issues surrounding efforts to introduce online catalogs to users and presents relevant research results from Northwestern University's "Educating the Online Catalog User" project. Highlights include attitudes and preconceptions about online catalogs and instruction, research on online catalog use, suggestions for online catalog teaching,…
Descriptors: Attitudes, College Libraries, Higher Education, Instructional Design