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Incremental Costs of Library Service Policies for Online Catalog Access.
Peer reviewed Peer reviewed
Taylor, Raymond G., Jr. – Information Technology and Libraries, 1987
Presents a model that calculates the conditions under which a library may adopt a highly service-oriented online catalog access policy at minimum additional cost. The use of arrival rates, service rates, and queueing calculations to arrive at a cost-effective policy is explained. (Author/CLB)
Descriptors: Cost Effectiveness, Library Expenditures, Library Policy, Library Services
A New Direction for Online Catalog Instruction.
Peer reviewed Peer reviewed
Baker, Betsy – Information Technology and Libraries, 1986
Explores issues surrounding efforts to introduce online catalogs to users and presents relevant research results from Northwestern University's "Educating the Online Catalog User" project. Highlights include attitudes and preconceptions about online catalogs and instruction, research on online catalog use, suggestions for online catalog teaching,…
Descriptors: Attitudes, College Libraries, Higher Education, Instructional Design
Subject Searching in an Online Catalog.
Peer reviewed Peer reviewed
Frost, Carolyn O. – Information Technology and Libraries, 1987
A survey at the University of Houston examined factors related to subject searching success in online catalogs, including: extent of subject searching; response to unsuccessful searches; reasons subject search is not used; users' awareness of sources of subject terms; and suggestions from users for improving subject searching capabilities. (CLB)
Descriptors: Academic Libraries, Higher Education, Indexing, Library Surveys