Describes the evolution of the library control system at the Ohio State University library from a circulation control system to a full online catalog with subject access and authority control. The needs of users which prompted the development and possible future enhancements are discussed. (CLB)

Discusses user satisfaction with remote access to online catalogs, categorizes the types of assistance remote users require, and considers the library's responsibility to these invisible users. An outline of suggestions for improving service to remote users is provided. (CLB)

Reviews the process through which the University of Guelph Library moved from offline to online catalog access; discusses the impact of information technology on the role of the academic library as an information resource center for an electronic educational network; and discusses the goals of this library, given that role. (CLB)