NotesFAQContact Us
Collection
Advanced
Search Tips
Descriptor
Case Studies1
College Administration1
Educational Quality1
Higher Education1
Long Range Planning1
Organizational Effectiveness1
Organizational Theories1
Staff Development1
Systems Approach1
Total Quality Management1
Source
New Directions for…1
Author
Lozier, G. Gredgory1
Sherr, Lawrence A.1
Publication Type
Journal Articles1
Reports - Descriptive1
Education Level
Audience
Administrators1
Practitioners1
Location
Laws, Policies, & Programs
Assessments and Surveys
What Works Clearinghouse Rating
Showing one result Save | Export
Total Quality Management in Higher Education.
Peer reviewed Peer reviewed
Sherr, Lawrence A.; Lozier, G. Gredgory – New Directions for Institutional Research, 1991
Total Quality Management, based on theories of W. Edward Deming and others, is a style of management using continuous process improvement characterized by mission and customer focus, a systematic approach to operations, vigorous development of human resources, long-term thinking, and a commitment to ensuring quality. The values espoused by this…
Descriptors: Case Studies, College Administration, Educational Quality, Higher Education