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The Impact of First Careers on "Second Career" Academic Reference Librarians: A Pilot Study.
Peer reviewed Peer reviewed
Whitten, Penelope A.; Nozero, Victoria A. – Reference Librarian, 1997
A pilot survey of academic reference librarians in Nevada determined that 74% of those identified as second-career librarians cited prior work experience as influencing their present approach to work. Effects noted were service orientation, subject expertise, teaching skills, "information provider" philosophy, empathy, and interviewing…
Descriptors: Academic Libraries, Empathy, Higher Education, Interviews
Techno Reference: Impact of Electronic Resources on Traditional Reference Services.
Peer reviewed Peer reviewed
Summey, Terri Pedersen – Reference Librarian, 1997
Explores library-user infatuation with electronic resources, the rapid growth of electronic resources and their impact on traditional reference services, and reference services in an electronic society. Discusses a survey of 200 academic libraries investigating electronic resources and their impact on library personnel, especially on…
Descriptors: Academic Libraries, Higher Education, Information Technology, Librarians
Tiered Reference Services: A Survey.
Peer reviewed Peer reviewed
Coleman, Vicki; Hambric, Lynne; Fos, Dorothy; Ishaq, Fatimah – Reference Librarian, 1997
Analysis of user surveys at Texas A&M University indicated service is rated highest at the reference desk with 80.4% satisfied, while 55.3% found what they needed at the information desk and 55.3% in the database room. Although the information desk referred 62.5% to other sources, only 46.4% were satisfied with the referral. Includes survey…
Descriptors: Academic Libraries, Databases, Higher Education, Library Research