This article discusses similarities between the local bulletin board system (BBS) and the public library. Highlights include components of the small BBS (system operator, host computer, "messaging" software, auto-answer device, connection to one or more phone lines); uploading and downloading; notes from the board; and the role of the…

Argues that reference services will not only survive changes brought about by new technologies, but will be improved and enhanced as a result. Examples given include online public access catalogs, automated record-keeping operations, CD-ROM as an information storage medium, the continuing need for intermediaries in online searching, and copyright…