Identifies factors which may account for user dissatisfaction with online public access catalogs (OPACs) and discusses some advantages of OPACs over card catalogs: (1) design for subject searching; (2) flexibility; (3) browsing capability; (4) precision; (5) availability of status information; and (6) development of microcomputer software to…

This report constitutes a recommendation to the Director of the Memphis State University (MSU) Library that end user searching be made a permanent part of the existing information retrieval service. The recommendation is based in part on the results of a 1984 study sponsored by the university that assessed the attitudes of students and faculty…

Reviews a wide range of retrieval problems that arose with the implementation of an online catalog in an academic library, especially the problem of retrieving uniform titles coded as authors. The need for changes in the underlying format of coding uniform titles as a universal solution is discussed. (Author/CLB)

This two-part study was designed (1) to determine differences in the costs of searching BRS After Dark (BRS AD) and Knowledge Index (KI) generally and across ten selected databases, and (2) to determine whether there is a difference in the citations retrieved when the same search is conducted on the same database in both systems. Study methodology…

This project was designed to develop a uniform statistical reporting system that could be used by all of the library departments at Chicago State University to collect statistical information, both for major statistical reports, and for the library's daily operations. It is noted that the statistical forms were designed to enable the staff member…

This paper describes the provision of end-user search services in the libraries of the University of Ottawa using BRS/After Dark. It is noted that the service--Online After Six--is available during the evening hours to university faculty, students, and staff and to the general public. Program planning stages, service regulations, fees charged, and…

As libraries automate their collections and mount online public access catalogs (OPACs), they face special challenges in educating patrons to use these electronic systems effectively and efficiently. Because users are less familiar with the concept and arrangement of an OPAC than with a card catalog, less successful searches commonly occur.…

Briefly evaluates the use of the InfoTrac system by students at the Indiana University library for computer-assisted searching. The evaluation covers the reliability of the equipment and software; improvements in the system; user needs and satisfaction; and emerging competitive systems. (CLB)

This report summarizes the proceedings of a conference that brought together 35 librarians, network representatives, and system vendors to exchange information on the training of users of online public access catalogs. Three papers are presented: "Historic Concerns in Library Instruction: Teaching the Card Catalog," by Evan Farber;…

Three case studies of organizations that have implemented Cuadra Associate's STAR system, an integrated multiuser hardware and software information management system, describe and evaluate the use of the system with microcomputers within a database services organization, an academic law library, and an academic health sciences library. (CLB)

This article outlines an Educational Resources Information Center (ERIC) CD-ROM bibliographic instruction (BI) session at an academic library, which is intended to produce knowledgeable and competent ERIC searchers. The 1.5 hour lecture session includes: a basic introduction to the ERIC database; narrowing down a search topic; using the thesaurus…

Seventeen articles and reports published between 1982 and 1984 and cited in "Current Index to Journals in Education" and "Resources in Education" are listed in this bibliography on online services at the reference desk. Topics include interpersonal relations as a necessary part of the information transfer process; role of the…

This report summarizes research undertaken at the Sterling C. Evans Library, Texas A & M University to assess the impact that end user information retrieval systems may have on library staff and users. Two systems, BRS/After Dark and Search Helper, were made available in the library for end user searching at no cost. A total of 260 users…

Three problems in online searching in women's studies are type of indexing, database quality, and adequacy of coverage. Results of a recent study show there is significant end-user satisfaction and the searches done are described in order to promote greater and more effective use of online retrieval in women's studies. (Author/EM)

This overview of an experimental automated circulation system at Ibadan University (Nigeria) includes a discussion of system hardware, software, program structure, file structure, and system functions (charges, discharges, renews, overdues, fines, reservations, recalls, and assisted query). Statistics on manual and automated systems related to…