This manual provides a beginning approach for research libraries to better describe the use and users of their networked services. The manual also aims to increase the visibility and importance of developing such statistics and measures. Specific objectives are: to identify selected key statistics and measures that can describe use and users of…

Describes important techniques by which library users avoid information overload, clarifies the terminology in the information overload literature, and reviews the major findings of this literature in the context of library applications. Implications for users and librarians are discussed. (CDD)

While the term paper can be a worthwhile teaching device, the project must be carefully structured to be effective. Creative teachers can devise other, equally effective activities to extend student knowledge of and skills in using library resources, such as writing annotated bibliographies, practical research assignments, and projects to evaluate…

Program presentations on issues related to the use of statistics by research libraries and business meeting minutes are combined in this report from the Association of Research Libraries (ARL). The full text is provided for the three papers on the program theme that were presented at the meeting: (1) "Information to Manage--The Economics of…

Reports on study of academic librarians' perceptions of information processing and organizational climate. Findings discussed include significant relationship between democratic governance climate and information dissemination; high dependency on internal oral sources as input for decision making; minimal selection of information resources based…