Reviews a wide range of retrieval problems that arose with the implementation of an online catalog in an academic library, especially the problem of retrieving uniform titles coded as authors. The need for changes in the underlying format of coding uniform titles as a universal solution is discussed. (Author/CLB)

Examines the reasons why "more" subject access in online catalogs is not necessarily "better" and recommends that librarians prepare a statement informing users of what they need to know before using the catalog and how best to make use of its listing. (EM)

This two-part study was designed (1) to determine differences in the costs of searching BRS After Dark (BRS AD) and Knowledge Index (KI) generally and across ten selected databases, and (2) to determine whether there is a difference in the citations retrieved when the same search is conducted on the same database in both systems. Study methodology…

Despite evidence that researchers seek information by intuitive, illogical means, librarians approach research in a static, product-oriented way. In performing searches for scholars, librarians need to understand the organic nature of research and facilitate online searching's capability to enhance that process. (CDD)

As libraries automate their collections and mount online public access catalogs (OPACs), they face special challenges in educating patrons to use these electronic systems effectively and efficiently. Because users are less familiar with the concept and arrangement of an OPAC than with a card catalog, less successful searches commonly occur.…

Teaching how to choose a research topic in a bibliographic instruction class should emphasize the underlying methods and principles of library research while making research tools as unobtrusive as possible. This approach teaches the basics of scientific inquiry and provides a structure in which to teach library skills. (EM)

This report summarizes the proceedings of a conference that brought together 35 librarians, network representatives, and system vendors to exchange information on the training of users of online public access catalogs. Three papers are presented: "Historic Concerns in Library Instruction: Teaching the Card Catalog," by Evan Farber;…

Describes a study that used the shelf availability research methodology to identify and quantify the causes of users' failures to identify and locate library materials. The factors resulting in unsuccessful searches are discussed, and recommendations for reducing these factors are made. (26 references) (CLB)

Review of literature describing use of Research Libraries Information Network (RLIN) in reference service shows that, although most authors ably describe RLIN's potential, very few have tested this potential in any meaningful way. It is suggested these impressions of usefulness do not justify expense of RLIN's use in reference service. (MBR)

Highlights the unique characteristics of NEXIS, a full-text database of newspaper, wire-service, magazine and newsletter stories, and discusses its structure, educational versus commercial rates, the old versus new price structure, and search tips. An addendum describes changes through October 1985 and detailed appendices are included. (Author/EM)

This article outlines an Educational Resources Information Center (ERIC) CD-ROM bibliographic instruction (BI) session at an academic library, which is intended to produce knowledgeable and competent ERIC searchers. The 1.5 hour lecture session includes: a basic introduction to the ERIC database; narrowing down a search topic; using the thesaurus…

Twelve online searchers in several reference departments in a major urban university library were interviewed to identify the criteria that are present in successful searches from the searcher's perspective. The study was designed to show that successful searching requires active participation by both the searcher and the patron throughout the…

Briefly describes fundamental problems with library reference service based on the findings of 20 separate studies using unobtrusive tests. An emphasis on quality of service, realistic goals, and effective managerial strategies are identified as possible resolutions of these problems. (CLB)

Student requests for online searching often show that faculty members have suggested inappropriate searches. A survey of faculty that examined their use of online searching in research and their communications to students about this research method is described, and ways in which librarians might improve the situation are suggested. The…

This report summarizes research undertaken at the Sterling C. Evans Library, Texas A & M University to assess the impact that end user information retrieval systems may have on library staff and users. Two systems, BRS/After Dark and Search Helper, were made available in the library for end user searching at no cost. A total of 260 users…