Purpose: The purpose of this paper is to invite educational managers and management educators to reflect critically on practice. Design/methodology/approach: Using the point of Socrates' death, the paper suggests ways of reflecting on actions using ethically-critical, socially-critical, environmentally-critical, politically-critical and…

The majority of empirical studies on performance appraisal (PA) systems focus on the search for the perfect form in which subjective traits are replaced by objective and job-relevant, measurable behaviors. Organizations using a PA system to evaluate their employees struggle with issues of implementation, adaptation, and linkage with other human…

Each of the Total Quality Management principles used in industry can be appropriately and usefully applied in a college or university, with some change in vocabulary and emphases. Institutions will find the method helpful in competition for students, controlling costs, and answering demands for accountability. (MSE)

The Quality Assurance Program (QAP) workbook is intended to assist institutions of higher education conduct qualitative and quantitative evaluations of their financial aid operations in relation to requirements of Title IV of the Higher Education Act. The workbook provides a structured approach for incorporating a cyclical Title IV QA system into…

This summary outline presents performance evaluation procedures of the 1986-87 administrator accountability plan adopted by the Council Bluffs Community Schools, Iowa. Procedures ensure that a cooperative evaluation plan is established, there is continuity between evaluation cycles, guidance and assistance are provided, and due process is…

Extensive workshop materials are presented in this 1997 training guide for fiscal officers, business officers, bursars, loan managers, and others who have responsibility for Title IV college student financial aid programs. Workbook type material is provided for nine workshop sessions that cover the following topics: (1) Institutional…