Spurred by the "No Child Left Behind Act" of 2001, virtually every educational reform program now includes an accountability component that requires sound data collection and reporting. Improving data quality has thus emerged as a high priority for educators and policymakers across the country. The list of programs for which data quality…

In their popular explanation of No Child Left Behind, journalists and other public voices claim that unruly and inefficient public schools are being brought under the control of effective central authorities by scientific, test-driven accountability. Other popular themes of reform in media include mayoral control of schools, non-educators as…

This Accountability Procedures Manual (APM) is designed to be used by Texas Education Agency staff and other education system personnel as a guide for on-site evaluations. It is the responsibility of each member of an on-site peer review team to become familiar with the contents of the APM. Quality peer review evaluations demand consistency,…

This article examines the total quality management (TQM) concept as it is applied to higher education campus facilities. Each of the fundamental principles of TQM are examined as follows: customer-centered orientation; leadership; improved communication; continuous improvement; accountability; and quality of life. (GLR)

This study reports on the Hong Kong education quality assurance and school monitoring system. Three research questions were addressed: (1) Who controls the quality of school education in Hong Kong? (2) What strategies are used in the Hong Kong school education quality assurance process? (3) Agenda for Future Research on quality assurance and…

This third edition of a guide for translators contains more information than the second edition and looks at translation as a business as well as an occupation, focusing on marketing and quality control. It is designed for people with little or no practical experience with translation in a commercial environment. The 16 chapters examine these…

Offers an alternative to zero base budgeting called multi-level based budgeting. (Author/MLF)

Five librarians considered authorities on quality cataloging in the OCLC Online Union Catalog were interviewed to obtain their views on the current level of quality control in the OCLC database, the responsibilities of OCLC and individual libraries in improving the quality of records, and the consequences of quality control problems. (CLB)

This book is intended to provide consistent and reliable quantitative and qualitative information on faculty productivity and accountability to help counter criticism and accurately describe what faculty do to the policy makers and/or the general public. It reports on a study at the University of Delaware that focused on instructional costs and…

Describes seven principles for developing a workable system for evaluation of college teaching, and provides both process and decision matrixes for groups interested in building such a system for their own evaluation. Argues that the system must be safe, explicit, manageable, formative, and satisfy environmental demands for accountability and…

Strategies used by Griffith University (Australia) to control quality, in response to increasing external pressure for accountability, are outlined. The central strategy involves devolving responsibility to faculties and schools, who must develop plans for quality control within their own academic cultures. Barriers to implementation, including…

In response to changing government philosophy concerning higher education, including increased institutional autonomy alongside greater pressure for accountability and internal renewal, Dutch universities have developed a system for external quality assessment under the aegis of the Association of Dutch Universities. Its evolution and results to…

Although the Total Quality Management (TQM) system offers an admirable goal and offers promise of organizational improvement, the process it recommends is not a panacea and may only forestall the conflict inevitably arising from decision making, individual accountability, and organizational change. The approach is being abandoned by some. (MSE)

The Dutch quality improvement model in higher education has successfully maintained the delicate balance between internal improvement and external accountability, but the faculty's clear ownership of the system (as contrasted with government ownership in some nations) has made continuous quality improvement a dominant feature of the current Dutch…

Describes the system of external institutional evaluation in Netherlands universities, distinguishing between the organizations conducting the assessment itself and the follow-up. The primary assessing organization is a private one, funded and governed by the 14 universities, and uses discipline-based assessment teams. The follow-up assessment is…