Portfolios are collections of selected student work representing an array of performance. This "Consumer Guide" presents information on what has been learned about using portfolios for administrative purposes, the problems involved, and possible solutions to these problems. Student portfolios are being used administratively for…

Problems in supervision stem from the reality that operationalizing supervision is not a cognitive state of mind, but one in the affective domain, contrary to most techniques. Administrators often discover that the interpersonal skills needed in facilitating change and dealing with resistance are not available. This paper outlines a process that…