The use of mediation to resolve conflicts in educational settings is examined especially in relation to handicapped students. Four sample case studies illustrating the informal and formal use of the technique are detailed. Tables illustrate trends in due process administrative decisions in Georgia and mediator training requirements and…

This manual presents a collaborative "situational negotiations" approach to collective bargaining. After a brief introduction, part 1 describes the traditional adversarial bargaining model, using a case study from a medium-sized school district in the state of Washington to illustrate how the aftermath of confrontational bargaining is…