Development software has been on the market for 15 to 20 years. Vendors offer outstanding software, but the software must be right for the environment and needs of each office. Software should be able to be used by the entire staff including the manager, not just the technical staff. (MLW)

Florida Atlantic University established a computer user services department separate from administrative computing, academic computing, and the management information system to provide user support independent of the specific computer application. The challenges encountered and their solutions are outlined, and recommendations are made for other…

A Swedish study of the uses of computers at Brown University is described, and tentative conclusions about the problems and potential of computer use on that campus are presented. (Author/MSE)

Suggests the digital revolution in the university and the culture as a whole mandates widespread adoption of technology in all facets of student support services, providing powerful new tools for meeting student needs. Advantages of adopting new technology include speed and accuracy, convenience, efficiency, security, improved evaluation and…

As technical compatibility standards have become critical in business and industrial computing, educational software interoperability is rapidly becoming an issue for users and developers of educational information systems. New interoperability initiatives are under way in library automation, higher education information services, and K-12…

The University of Michigan, winner of a federal award for its campus energy conservation, has developed a building automation system that uses direct-digital-control technology to manage energy use. The project, undertaken in partnership with an energy management company, has saved over $10 million since its inception, and includes a revolving…

An explanation of electronic mail describes what it is, how it works, uses by campus administrators and national and international academic networks, how to get connected, costs, and how to use specific networks. Additional resources such as special interest mailing lists and selected library catalogs and databases are noted. (Author/MSE)

Enhanced magnetic strip cards and "smart cards" offer varied service options to college students. Enhanced magnetic strip cards serve as cash cards and provide access to services. Smart cards, which resemble credit cards but contain a microchip, can be used as phone cards, bus passes, library cards, admission tickets, point-of-sale debit…

Papers from the 1990 CAUSE conference on information technology in higher education are presented. They are organized according to the conference's eight concurrent tracks in the general areas of policy and planning, management, organization, and support services, as well as in the specialized areas of communications, hardware/software strategies,…

This report addresses issues in the efforts of colleges and universities to reduce costs. First, some key findings are identified, including the rapid increase in tuition since 1981; decreases in academic library expenditures; increases in cooperative arrangements; use of more adjunct faculty; and increased privatization of services. Individual…

Explores "electronic meetings" as a way to solicit ideas, creative initiatives, and improved practices from groups for varied purposes in college administration. Groups meet in a conventional meeting room, but each member provides input by computer. Ideas can be projected on screen and refined immediately. The technique allows rapid, anonymous,…

A computerized fund-raising office relies on two software capabilities: word-processing software (to create, edit, store, and print text) and database software (to store, organize, and sort large numbers of facts). These capabilities handle: mass-producing personalized letters, maintaining records of gifts and acknowledgments, and generating lists…

Confusion over the role to be played by technology in college instruction is common, with administration sometimes in opposition to faculty over transformation of courses into courseware and the action of teaching into commercially viable property. The major proponents of such a transformation include vendors of network hardware, software, and…

Internet2, a consortium effort of over 100 universities, is investing in upgrading campus and national computer network platforms for such applications as digital libraries, collaboration environments, tele-medicine, and distance-independent instruction. The project is described, issues the project intends to address are detailed, and ways in…

Development of the newly federally authorized National Research and Education Network should offer administrative computing and communications organizations at institutions of higher education new levels of network capacity, connectivity, and reliability. Administrative applications will include improved professional communications, sharing of…