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Shelby, Annette; Shane, Marguerite P. – ABCA Bulletin, 1980
Offers two assignments to develop students' problem solving skills: the first focuses on drawing issues, distinguishing key from subsidiary issues, and determining the relative importance of supportive details; the second helps students develop coping skills, relating the known to the unknown in a simulation of the work environment. (RL)
Descriptors: Assignments, Business Communication, Coping, Decision Making