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Karmos, Joseph S.; Karmos, Ann H. – 1986
This manual provides a comprehensive approach to problem solving; it is written in narrative style with numerous examples. The guide is organized in eight sections that cover the following topics: (1) problem-solving overview (with suggested readings and recommendations for schools); (2) a five-step model for solving problems; (3) strategies for…
Descriptors: Communication Problems, Conflict Resolution, Creative Thinking, Critical Incidents Method
Pierce, Gloria – 1990
Emphasizing critical thinking as the source of renewal and survival of organizations, this document begins by analyzing the Exxon Valdez oil spill and the destruction of the space shuttle Challenger as examples of inadequate critical thinking. The role of management education in promoting critical thinking is explored as well as the need for a…
Descriptors: Administrator Education, Critical Incidents Method, Critical Thinking, Decision Making
