Policy analysis is a two-stage process of (1) diagnosing the problem and (2) unraveling the parts in it played by the policy issue, environment, factors affecting implementation, and proposed alternatives. In higher education, this requires a thorough understanding of the unique higher education environment. (MSE)

Without feasible integration strategies, the institutional researcher and decision maker remain isolated from each other, to the ultimate disadvantage of the higher education institution. Practical and achievable strategies for the researcher include knowledge of the institutional climate and norms, developing communication skills, and practicing…

Institutional researchers and planners are urged to adopt conceptual marketing tools to help them deal with situations where data are sparse and time is short. An easily used decision technique is described that can increase the likelihood of getting good answers to the question: How much information is enough? (Author/LBH)

The key to the success of decision support systems will be the way that institutional researchers integrate the variety of specific and personal systems into a viable and coordinated institutionwide system. (Author/MLW)

Tips for college policy analysts include these: acknowledge personal biases; be flexible and inclusive; be realistic but creative in framing recommendations; build an outspoken advisory team; anticipate repetition; see the broad picture and detail; understand that implementation is the key to good policy; and do not surprise the president. (MSE)

While microcomputers may be easy to acquire and put into use, advance consideration of some pertinent issues will ensure that they are used successfully for planning and management support. (Author/MLW)

Four different higher education case studies are offered as contexts for exploring the implications of the draft code of ethics prepared by the Committee on Standards and Ethics of the Association for Institutional Research and of the strategies for ethical decision making. (MSE)

This paper focuses on key strategic decisions taken at Tufts University (Massachusetts) under President Jean Mayer noting the role of formal planning and institutional research. Initiatives in the following areas are described: the School of Veterinary Medicine, nutrition, environmental management, entrepreneurial liberation, fund raising, and a…

Policy analysis provides the framework for enrollment planning in the Arizona university system. The new planning model consists of a statement of principles, a five-year strategic plan, an enrollment demand model, determination of institutional capacities, development of strategies to meet demand, and analysis of policy choices and consequences.…

Ethnographic interviews offer the academic decision maker an alternative lens with which to gather information, develop hypotheses, and implement plans. Specific procedures must be followed to use the technique properly, and other research methods should accompany the ethnographic interview for increased validity. (MSE)

By identifying and weighing the effects of an act on each constituency, a matrix based on John Stuart Mill's theories of utilitarianism illuminates and helps resolve complex ethical dilemmas. Application of the approach is illustrated with a simulated case study concerning the issue of reputation in a small private college. (Author/MSE)

Perceptions of college institutional research directors concerning the quality of executive decision making at their institutions were studied. Perceptions were assessed using a theoretical model of Groupthink developed by Janis, who postulates that a high amount of environmental stress should lead to a greater degree of…

Strategies for the college institutional researcher to use in responding to an unethical request for information or research are outlined, including techniques for developing an effective personal administrative style, basic principles of strategic communication, and the ultimate option of resignation. (MSE)

The purposes and nature of institutional research are described as well as its role in institutional governance and of the contributions it can make to the functioning of postsecondary institutions. The first section in the booklet discusses the nature and purposes of institutional research by describing several forms of research and comparing and…

Presents a model of community college decision making based on institutional research illustrated using a case study of Pueblo Community College (Colorado). Describes three stages of an action plan including curriculum renewal, development of assessment and remediation services, and image improvement. Reviews results of research-based activities…