The chapters in this volume, originally presented at the Third Annual Virtual Reference Desk (VRD) conference, "Setting Standards and Making It Real," (Orlando, Florida, November 2001), were organized, revised, and updated to reflect current technology and practice. The VRD conference and the ideas in this book represent the cutting edge…

This study used focus groups, semi-structured interviews, and questionnaires to collect input for developing the Mann Library Gateway at Cornell University. This Web-based information system provides access to catalogs, indexes, directories, numeric datasets, full-text documents, and spatial files. Concluded that scholars would benefit from…

Argues that special collections in an electronic environment will continue to be important because of the continuing value of artifactual documents and that special collections librarians may have new roles with respect to intellectual property and the merging of special and general digital collections. Discusses special collections on the…

When the Committee on Institutional Cooperation (CIC), an academic consortium of 12 major teaching and research universities began implementing the Virtual Electronic Library, a Continuum of Security Needs list was created which outlines the security and authentication issues that must be addressed. The thirteen security items on the list are…

In tomorrow's research library, students and researchers will be able to find and retrieve a variety of materials without leaving their computer workstations. Traditional library facilities will be augmented by "virtual libraries" with primarily electronic, not physical, access to collections. This trend will require redefinition of services and…