This guide discusses the use of the World Wide Web for library reference service. Part 1, "Ready Reference on the Web: Resources for Patrons," contains chapters on searching and meta-searching the Internet, using the Web to find people, news on the Internet, quality reference resources on the Web, Internet sites for kids, free full-text…

This book is a practical guide to librarians and their administrators who are thinking about or in the early stages of providing virtual reference service. Part 1, "The Decision to Go Virtual," provides a context for thinking about virtual reference, including the benefits and problems, getting in the virtual frame of mind, and shopping…

This guide discusses the essentials of live virtual reference, preparing for virtual reference, and implementing and incorporating virtual reference. Chapter 1, "Understanding Live Virtual Reference," lays out what virtual reference is and how it compares to other forms of reference. Chapter 2, "Offering Live Virtual Reference," presents ten…

The chapters in this volume, originally presented at the Third Annual Virtual Reference Desk (VRD) conference, "Setting Standards and Making It Real," (Orlando, Florida, November 2001), were organized, revised, and updated to reflect current technology and practice. The VRD conference and the ideas in this book represent the cutting edge…

This book is divided into two parts; the first part (chapters 1-4) discusses fundamental aspects of computing and related technologies, and the second part (chapters 5-8) covers library automation, systems, and services. The chapters are as follows: (1) Computer Hardware, including the central processor, input peripherals, output peripherals, and…

This manual is a first effort to begin to identify, describe, and develop procedures for assessing various aspects of digital reference service. Its overall purpose is to improve the quality of digital reference services and assist librarians to design and implement better digital reference services. More specifically, its aim is to: assist…

Examines the Ohio Public Library Information Network (OPLIN) which provides access to the state's public library resources; federal, state, and regional information resources; and other electronic information resources. Describes OPLIN's role in Ohio, hardware and services provided, mission, origin, funding, staff training, databases, future plans…

Chapter 1, "Preliminary Issues," explores the historical importance of the electronic publishing revolution, some of the terminology to be used in the book, and the differences and similarities between traditional and electronic collection development. Chapter 2, "What Is an Offer? The Electronic Resources Landscape," covers…

Addresses the question of whether interest in downloading into local electronic libraries is a reflection of user needs or is being generated by those who have something to sell. Growth of online services, growth of local computer capacity, purposes of a local electronic library, and sources of data are highlighted. (EJS)

Argues that unless issues of machine help and human help are given explicit attention by the library profession, the disappearance of human help in patron assistance without input is likely. Discusses convergent commercial- and academic-sector trends, implications for the profession, and three policy alternatives. Presents a patron self-help…

Discusses four megatrends from John Naisbitt's book--"Megatrends"--which have particular relevance to the electronic library: shift from industrial to information society; need to balance high-tech with high-touch; focus on self-help over institutional help; and change in organizational structures from pyramid hierarchies to networks.…

This book addresses critical issues of digital preservation, providing guidelines for protecting resources from dealing with obsolescence, to responsibilities, methods of preservation, cost, and metadata formats. It also shows numerous national and international institutions that provide frameworks for digital libraries and archives. The first…

In the past 5 years, each state in the Southeastern Regional Vision for Education (SERVE) region (Alabama, Florida, Georgia, Mississippi, North Carolina, and South Carolina) developed virtual libraries that provide citizens access to licensed databases. This guide describes each state's offerings including the methods of access, resources, and…

This book focuses on formulating Internet search strategies, understanding how to form search expressions, critically evaluating information, and citing resources. It is written for users who are acquainted with the fundamental operations of a personal computer, as well as those with more online experience. The book is arranged so that the…

In tomorrow's research library, students and researchers will be able to find and retrieve a variety of materials without leaving their computer workstations. Traditional library facilities will be augmented by "virtual libraries" with primarily electronic, not physical, access to collections. This trend will require redefinition of services and…