Describes how evaluation strategies can be implemented to increase the effectiveness of English in the Work Place programs. Discusses the design and implementation of the strategy, how to analyze its results and produce a final report, and ways to get the results used. (SED)

Describes the Minimal Acceptable Performance Standards (MAPS), which measures worker performance at Consolidated Edison Company. Steps in establishing standards are: to identify tasks to be performed, to establish behavior-oriented objectives, and to write items for lesson-plan content. Sample MAPS forms for a "job performance walkdown"…

This guidebook presents a collaborative or team-based model of workplace basic education. It is written particularly for practitioners--the adult educators and company and union representatives who do the work of planning, carrying out, and evaluating basic skills-related activities in the workplace. Chapter 1 provides background, assumptions that…

Based on a program conducted by Caldwell Community College and Technical Institute, Hudson, North Carolina, this handbook provides guidelines and suggestions for developing a workplace literacy program. The handbook is organized in four sections. The first section introduces the idea of developing a workplace literacy program, including…

This guidebook for vocational planners and evaluators describes the many possibilities in evaluating short-term programs. It is intended for use by educators in postsecondary institutions developing and implementing short-term programs, those providing service under the Job Training Partnership Act, and employers who provide in-house skill…

A training evaluation system should address four major areas: reaction, learning, behavior, and results. The training evaluation system at GPU Nuclear Corporation addresses each of these areas through practical approaches such as course and program evaluation. GPU's program evaluation instrument uses a Likert-type scale to assess task development,…

Recent Australian research provides a solid body of evidence that training investments can yield very high levels of returns for firms across a range of sectors. It highlights these important factors about returns on investment (ROI): ROI come in many forms; immediate ROI are highest when training is highly focused; measuring ROI is not always…

A Pima County (Arizona) adult workplace education program in English as a Second Language (ESL) is outlined. Salient elements in program design, student recruitment and program marketing, student assessment, instructional methods, and program evaluation are noted, and the topical content of the ESL curriculum is charted. Tasks/competencies and…

This document presents 13 papers that are intended to serve as a professional development resource for language, literacy, and numeracy practitioners and others involved in enterprise-based training provision in Australia and to provide a framework for evaluating workplace language, literacy, and numeracy programs. The following papers are…