A case study of an organization development intervention in a large New York State school district describes to staff developers the complex process of discovering and responding to organizational needs. The discussion focuses on understanding the problem; frameworks for diagnosis and intervention; and implementing the intervention strategy.…

Provides a framework for enhancing personal and organizational growth through staff development programs. Nineteen guidelines for staff developers planning such programs for effective schools are presented. These guidelines are based on a sound understanding of organization development and factors that enhance school change. (SM)

This report provides a comprehensive review of quality principles in higher education and proposes that, when used holistically and systematically, the quality principles, also known as total quality management and continuous quality improvement, can create a culture for academic excellence. After an introduction, the first section explains the…

In an effort to overcome organizational resistance to change, Victor Valley College, in Victorville, California, has utilized a seven-part strategy to enable leaders to empower others and effect change. Step 1 requires the development of a visionary plan, so that changes have a meaningful context. Step 2 calls for an assessment of the campus…