A study of the factors related to job satisfaction among financial aid administrators suggests that how well the job fits the individual's expectations of employment accounts for job satisfaction best, regardless of intrinsic or extrinsic job orientation. Implications for the management of financial aid offices are examined. (MSE)

An informal survey of 19 media relations firms whose clients include schools, colleges, and universities revealed that institutions can contribute most to the success of the consultant-client relationship by planning, establishing goals and expectations, building a team, and identifying worthwhile stories. (MSE)

Guidelines offered for working with college alumni volunteers in student recruitment efforts include enlisting local alumni leaders' help; communicating expectations and procedures; requiring up-to-date records on local schools; prompt response to volunteer communications; and recognizing volunteer contributions. (MSE)

College trustees evaluating transfer policies and practices should consider allocation of staff and resources for support services and articulation; institutional expectations and planning goals; transfer population trends in the institution; transfer management within the institution; transfer student characteristics; and self-evaluation of…

The concept of student-institution fit includes much more than institutional searches for students with predetermined characteristics based on the characteristics of graduates. It requires a broad interactionist perspective, links with an institution-wide student retention plan, realistic information dissemination, and response to existing…

A former corporate public relations (PR) professional shares strategies for communicating and cooperating with the chief executive officer, and particularly for coping with differences in perceptions of the public relations officer's role. Basic attributes of a successful PR professional are outlined: good communication skills, an analytical…

The key to success in Job Opportunities and Basic Skills Training (JOBS) programs is a philosophy of high expectations. The philosophy accommodates both client and societal concerns. Highlights of the philosophy include the following: respecting the client's goals; giving nonjudgmental acceptance, constant encouragement, and emotional support;…

Current and developing issues and trends in college and university information resources management are outlined, including retention/retraining/recruitment of information technology staff; policy and technical issues; growing complexity and cost of enterprise systems; student expectations for technology support and services; distributed learning…