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Office of Student Financial Assistance (ED), Washington, DC. – 1999
This report examines issues relevant to establishing an Office of Student Financial Assistance (OSFA) ombudsman office within the Department of Education. The OSFA ombudsman office came out of the need to improve student lending program services and to mitigate the impact of loan default on students. It was determined that students involved in…
Descriptors: College Students, Educational Finance, Federal Programs, Financial Services