Provides practical information for librarians beginning to use online searching for reference services at the high school level. Selection of equipment, software, and database vendors are discussed, as well as financing, involvement of the school administration, and working with users to determine their information needs. (CDD)

This program plan for online reference service--the individualized assistance provided to a library patron using an online system--at California State Polytechnic University, Pomona, covers the areas of funding, eligibility for online services, search request eligibility, database eligibility, management of online services, reference faculty…

Of potential interest to small towns in rural areas, this report describes England's first attempt at applying to a rural area the concept of a multi-agency information and advice center based on a library. The comprehensive review covers all phases of the project: (1) identification of a community's information and advice needs; (2) consultation…