In higher education systems, equal importance must be given to differently abled students. However, not all educational institutions have infrastructure and facilities to admit these students even though accessibility and support for these students is growing. There are many schemes, facilities, services, and financial assistance available to…

Four papers discuss: (1) AACR2's effect on library public services; (2) problems of serials cataloging with AACR2; (3) the application of AACR2 to descriptive cataloging of serials in the Library of Congress and the CONSER (Conservation of Serials) project; and (4) bilingual serial cataloging at the National Library of Canada. (MES)

The aim of this annotated bibliography is to illustrate the range and type of materials available for marketing management, a tool that can help library managers determine client needs and provide feedback on library services and products. The bibliography includes 67 monographs, serials, and audiovisuals selected for information professionals who…

The four papers in this collection consider the attitudes, concepts, and techniques involved in marketing for non-profit organizations, and explore how librarians in higher education can use these ideas to optimize the effectiveness of their service provision in a time of economic constraint. In "Marketing the Academic Library,"…

Building on a prior investigation of users' formulations and needs in fiction, this study was conducted to determine dominant patterns in public library user-librarian search interactions. Based on analysis of 134 actual user-librarian conversations about fiction recorded under everyday library conditions in Danish public libraries in 1976, it was…

This publication consists of a set of case studies of quality assurance practices in distance teaching universities. The case studies are particularly relevant at a time when universities in many parts of the world, both new and established distance teaching universities, are placing great emphasis on reviewing and revising what they do in…

In the winter term of 1979-1980, 692 faculty members and 1,319 students responded to a library use study conducted at the Technishe Universitat Wien (Vienna, Austria). Among other topics, the hours of operation of the main library were studied. Results show that more than 50% of the faculty and more than 70% of the students consider the…

This detailed overview of the concept of the information broker covers the following topics: (1) emergence and development of the concept; (2) services offered; (3) clientele; and (4) fee policies. Public sector libraries as information brokers and the future of information brokering are also discussed. Sixty-two references are listed. (MES)

Libraries and information agencies depend heavily on statistics to describe their services, evaluate their activities, and measure their performance. In the data gathering on which statistical analysis depends, there are always assumptions and uncontrolled variables that interfere with the purity and objectivity of the data, and therefore…

This paper describes the provision of end-user search services in the libraries of the University of Ottawa using BRS/After Dark. It is noted that the service--Online After Six--is available during the evening hours to university faculty, students, and staff and to the general public. Program planning stages, service regulations, fees charged, and…

Areas in library and information science which need to be addressed by the Library Association of Australia are explored in three articles. The need for information skills education within the school community, the formulation of a national information policy, and financial management of the association are discussed. (CLB)

Summarizes the arguments for and against fees in public libraries, and discusses whether the fee controversy is one of alternative technical means of securing funding, or of competing visions of the role of the public library. (Author/CLB)

Responses to a questionnaire exploring faculty perceptions of academic librarians on campus are analyzed in terms of faculty-librarian contacts, usefulness of librarians, importance of academic subject background, and status. Results indicate that librarians are seen as professionals with a service function rather than as full-fledged academic…

This book addresses critical issues of digital preservation, providing guidelines for protecting resources from dealing with obsolescence, to responsibilities, methods of preservation, cost, and metadata formats. It also shows numerous national and international institutions that provide frameworks for digital libraries and archives. The first…

Focusing on slide and photograph collections that document art, architecture, design, and related fields, this book provides a comprehensive guide to more than 500 visual collections in libraries and institutions throughout the United States and Canada. Listings provide complete information about the collections, including the name and title of an…