The changes necessary for creating a quality school can best be made in a positive organizational climate because any real change requires the active involvement of people in the organization, who will not participate unless they are highly satisfied with their work environment. Such an open, facilitating, nurturing environment can only be…

This book describes the steps and tools of Total Quality Management (TQM) and their use in the academic units of colleges and universities for Total Quality Improvement (TQI), illustrated by a case study from the School of Arts & Sciences at a state university. Section 1 explains how to: (1) identify problems contributing to non-value-added…

During the last decade, policy and public attention have focused increasingly on the out-of-school hours, and programs to fill this time have proliferated for children and youth. These programs serve varying purposes, including providing child care and a safe haven, improving academic performance, enhancing general youth development, allowing…

This summary outline presents performance evaluation procedures of the 1986-87 administrator accountability plan adopted by the Council Bluffs Community Schools, Iowa. Procedures ensure that a cooperative evaluation plan is established, there is continuity between evaluation cycles, guidance and assistance are provided, and due process is…

This text introduces the concepts of Continuous Quality Improvement (CQI) and shows how they can be used in the classroom. A quality classroom is defined as one in which everyone in the class knows the objectives of the class and adopts a quality philosophy to continuously improve the work done to meet those objectives. The general principles and…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students contains a brief overview of the definition of processes, a section on process flow diagrams, and a section on process management as well as a description of process variation. Examples are used throughout the module to make processes…

Teacher evaluation has emerged as a major focus for reform at the highest levels of education policymaking, and for good reason. Most evaluations are based on scant evidence of actual effectiveness, produce inflated ratings, and provide teachers with little useful feedback. This paper offers policymakers and practitioners important "lessons…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students gives a brief introduction to some statistical tools. It includes a section on process variation that is intended to familiarize students with the causes of variation such as common and special causes. Statistical definitions are given…

In an attempt to correct for limitations in the Program Evaluation and Review Technique-Critical Path Method (PERT-CPM), the Graphical Evaluation and Review Technique (GERT) has been developed. This management tool allows for evaluation during the facilities' development process. Two figures and two references are provided. (DCS)

This paper reports the use of multi-attribute utility analysis for evaluating the goals and services of a state vocational rehabilitation agency. Uses included: (1) identification and clarification of agency goals and services; (2) engagement of stakeholders in the determination of measurable attributes of these goals; and (3) use of…

The REDSIL model for ongoing evaluation of gifted education programs involves interviewing stakeholders, isolating and categorizing critical study issues, designing a data collection plan that uses several forms of qualitative methods, implementing the plan, analyzing data, searching literature relative to each issue, analyzing data again, and…

This presentation examines the history of merit pay and analyzes studies and research on merit pay to discover directions for developing effective procedures. Reasons for failure of merit pay plans include administrative problems, personnel problems, collective bargaining, financial problems, unsatisfactory evaluation, staff dissension,…

Presented is a checklist for use by science coordinators, school principals, science supervisors, and teachers to identify strengths and weaknesses of science programs in grades kindergarten through six. It can also be used by science coordinators during school visits. This guide contains space for recording information concerning: school name and…

This document is a checklist for use by science coordinators, school principals, science department chairpersons and teachers in identifying strengths and weaknesses of science programs in middle and high schools. It can also be used by science coordinators during school visits. This guide contains space for recording information concerning:…

All educational evaluations share common problems, perplexities, and political considerations. Logistic problems include incomplete definition of purpose, unclear timelines and personnel allocations, inadequate support services, and the lack of a program plan. Interpersonal dynamics and conflicts plus unwieldy committee structures are perplexities…