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Prusak, Laurence; Matarazzo, James M. – Library Journal, 1990
Summarizes results of a survey on the value of the corporate library and presents a strategy for successful information management: (1) learn the information needs of senior executives; (2) be businesslike; (3) defend your turf; (4) segment the market; (5) market to those who need information; and (6) be involved in the business. (Three…
Descriptors: Corporate Libraries, Information Management, Information Needs, Library Administration
Association of Research Libraries, Washington, DC. Office of Management Studies. – 1984
This self-study by the University Libraries at the University of California, Riverside, involved the efforts of 35 staff members over a period of 11 months. Task forces were organized according to five issues: Role of the Library in the Future in Its Commitment to Public Services; Service Performance and Service Needs; Technology and Public…
Descriptors: Academic Libraries, Communications, Higher Education, Information Needs
Association of Research Libraries, Washington, DC. Office of Management Studies. – 1984
This final report completes a self-study begun in August 1983 by the University of North Carolina at Chapel Hill Academic Affairs Library to provide an opportunity for staff to lay the groundwork for services within a new facility. Broad areas identified for study were: effectiveness of services to users, coordination of public services throughout…
Descriptors: Academic Libraries, Higher Education, Information Needs, Information Services
Association of Research Libraries, Washington, DC. Office of Management Studies. – 1984
This self-study by Temple University Libraries involved the efforts of 33 library staff members--9 on the study team, and 24 on 4 task forces--over a period of 12 months. Task forces were organized according to four issues: Organization of Public Services, Staffing and Management, Public Service and Technology, and Library Users and Their Changing…
Descriptors: Academic Libraries, Higher Education, Information Needs, Information Services
Link, Terry; And Others – 1985
This self-study--part of a series of studies conducted at Michigan State University Libraries--was designed to elicit information regarding non-use of the library by members of the academic community. A telephone survey questionnaire was administered to a stratified systematic sample of students and faculty members, and 1,269 students and 211…
Descriptors: Academic Libraries, College Faculty, College Students, Higher Education