This book explores the perspectives of experienced practitioners, sharing ideas about building and sustaining organizational strength through workforce development practices and systems. As the saying goes, a company's greatest resource is its people. When managers really believe that and work to develop organizational capabilities, productivity,…

"Reinventing the Open Door" is designed to serve as a practical guide for community college leaders and practitioners as they work to align their programs, services, structures, and processes to meet the demands of their increasingly diverse student bodies and communities. It is also intended for use by community college boards of trustees and…

The Right Jobs provides workforce policymakers and directors of workforce development programs with a structured approach to: (1) Identifying the most promising employment opportunities within reach of low-skill workers; (2) Determining the postsecondary training and career preparation routes that will yield results for their clients; and (3)…

Discusses the information technology (IT) staff shortage in higher education, and encourages collaboration between human-resource and information-technology professionals both on college campuses and at the professional-association level. Outlines some human resource development activities currently under consideration within two professional…

The challenge of recruiting, retaining, and retraining college and university information technology (IT) staff affects the entire institution. Some issues in the impending IT staff crisis are outlined, particularly trends in demand for technology workers, and steps are suggested for campus IT leaders to take to minimize the effect of staff…

When the University System of Georgia (USG) felt the information-technology (IT) staffing squeeze, it ordered a study of IT worker recruitment and retention practices throughout the system and the public and private sectors. What resulted were recommendations that reflect some strategies more familiar in the corporate world than in higher…

Ben Hill-Irwin Technical Institute and the Georgia Interconnect Association designed and developed jointly a project to provide basic knowledge and practical application skills training. The curriculum included all necessary competencies for a student to graduate as a communications network technician. To compensate for the added expense of…

The challenge of recruiting, retaining, and retraining information technology (IT) staff in colleges and universities affects the entire institution, not just the IT organization. Some of the issues surrounding the projected IT staffing crisis are outlined, and steps campus IT leaders can take to minimize the effect of staff turnover on…

Describes creative responses of six colleges and universities to the information-technology personnel shortage, salary differentials with marketplace, recruitment and retention difficulties, and the need to support institution-wide technology growth. Institutions include: Alamo Community College District (Texas); Texas A&M University; Wake…

This book, which is written by a training consultant, is intended to help organizations determine whether specific readily available mobile technologies make sense for their particular learning and performance needs. Chapter 1 discusses the mobile revolution in learning and performance, with special attention to the new work and learning…

This document, which is intended as a guide for work force preparation program providers, details the Illinois occupational skill standards for programs preparing students for employment in occupations in the court reporter/captioner cluster. The document begins with a brief overview of the Illinois perspective on occupational skill standards and…

This document, which is intended as a guide for work force preparation program providers, details the Illinois occupational skill standards for programs preparing students for employment in occupations in the imaging/pre-press cluster. The document begins with a brief overview of the Illinois perspective on occupational skill standards and…