Based on research on management improvement efforts at developing colleges and universities, a model of evolutionary change in organizational structure and management practices is outlined, and change strategies considering both formal and informal management needs are proposed. The model assumes that management needs are intertwined with…

Four developments have made strategic planning and information-based management necessary in higher education: changing external conditions; demands for accountability; deteriorating financial strength; and need for changes in leadership roles. Although institutional situations and needs vary, what is most important is to learn to manage with…

Design concepts and techniques for building integrated executive information systems and decision-support systems for mission-critical college applications are presented from the developer's perspective. Financial planning, student retention, and enrollment demand are offered as examples of administrative applications. Sample screens are included…

Priority given to enrollment management at the University of Hartford (Connecticut) has created demands for better information about prospective student markets, admissions selectivity, enrollments, student adjustment, retention, and graduation rates. The planning and institutional research office used fourth-generation software, microcomputers,…

Different approaches employed to automate the administrative recordkeeping processes within academic departments at three University of California campuses are contrasted: the University of California at Berkeley, the University of California at Los Angeles, and the University of California at Santa Barbara. The results are based on campus…

The experience of Coastal Carolina College (South Carolina) suggests that, although the small college often has the same academic reporting demands for intercollegiate athletics as a large institution, the nature of the institution creates different recordkeeping and reporting challenges. Computerization and active institutional research staff…

In college administration, a climate for adaptive change should be created using the philosophy, processes, and tools of Total Quality Management in combination with other management innovations. An enterprise-wide infrastructure for distributing information on demand for decision makers to monitor institutional performance should be built.…

Although different in nature from academic activities, college fund raising also requires planning and management. To develop more responsive executive information systems, development officers must take the lead, ask the right questions, and work closely with campus institutional researchers, registrars, enrollment managers, and computer…

Looks at how Pennsylvania State University is examining its evolving research administration infrastructure and investigating electronic research administration. Discusses use of total quality management techniques to view research administration as a single process, determine the best organizational level for various activities, and remove…

Colleges and universities have begun to benefit from advancing technology. Considering the problems higher education faces and the potential that enterprise-wide information access offers, institutional leaders must look ahead and decide where to invest in information technology support to achieve maximum benefits in quality improvement and cost…

The design of a University of Hartford (Connecticut) decision-support information system for college advancement programs is detailed, specific research and management applications are examined, and the analyses and reports generated by the system are discussed. Early collaboration between institutional researchers and advancement and alumni…

In higher education, facilities data are essential for long-term capital and financial planning and for testing assumptions underlying anticipated policy change. Executive information systems should incorporate life-cycle considerations (planning, construction, renovation, and management) and resource linkages (describing interrelationships of…

The value of microcomputer modeling tools and spreadsheets to help college institutional researchers analyze proposed capital projects is discussed, along with strengths and weaknesses of different software packages. Capital budgeting is the analysis that supports decisions about the allocation and commitment of funds to long-term capital…

Institutional research that focuses on professional development is addressed in 35 papers from the 1982 meeting of the North East Association for Institutional Research. Titles and authors include the following: "Modeling College Student Adjustment and Retention for the Individual Institution" (Norman D. Aitken); "The Development…

University of Hartford's decision-support system for enrollment management, which uses fourth-generation software tools, is described, with attention to the conceptual framework, design and implementation plan, and progress to date. The university's planners, institutional researchers, and admissions and financial aid officers are cooperating in…