Previous work assessing the effectiveness of computers in education has gone no further than acknowledging a network of interconnected variables (comprising a system) which contribute to computer impact and describing its component parts. An impact systems model developed by Glasman and Bibiaminov (1981) has been adapted to facilitate measurement…

This book gives an updated account of the present use and status of performance indicators (PIs)in British higher education, a decade after their controversial introduction into higher education policy. The first chapter explores some key issues in the development of PIs, noting that since their introduction as a largely, externally imposed…

This book gives an account of the present use and status of performance indicators in British higher education, set against the developing literature and experience of performance indicators in the United States and other countries. The book provides a critical survey of the range of devices being proposed but also points to possible patterns or…