Healthcare portals are becoming increasingly popular with Internet users since they play an important role in supporting interaction between individuals and healthcare organizations with a Web presence. Additionally, many of these organizations make use of knowledge management mechanisms on their healthcare portals to manage the abundance of…

Children and youths use electronic technology such as the Internet more than any other medium through which to communicate and socialize. To understand the phenomenon of cyber abuse from children's and youths' perspectives, the authors examined anonymous posts made by children and youths to a free, 24-hour, national, bilingual phone and Web…

This guide discusses the essentials of live virtual reference, preparing for virtual reference, and implementing and incorporating virtual reference. Chapter 1, "Understanding Live Virtual Reference," lays out what virtual reference is and how it compares to other forms of reference. Chapter 2, "Offering Live Virtual Reference," presents ten…

This step-by-step guide gives librarians the information to develop successful, collaborative ventures with other organizations in an effort to provide comprehensive and integrated services for children and families. Each chapter outlines steps to take in the creation of a family-centered library environment. The topics discussed are: serving…

This guide features 10 customizable, ready-to-run workshops for librarians wishing to establish or refine ongoing Internet training for staff members or patrons. Each workshop in the book includes an introduction, an objective, a timed lesson plan, tips, a sample script, and reproducible handouts. In order to provide for the variety of settings…

This books deals with the logical intersection of technology and management in the context of libraries and other information centers. It is divided into the following sections: Effects of Technology on the Institution and its Management; Effects of Technology on Services and Users; and Special Issues in the Management of Technology. Chapters are…

This book examines technical, social, and management issues related to librarians and cyberspace. The following chapters and articles are included: (1) "The Cybrarian's Tool Kit," including "Internet News and Website Reviews" (M. Sylvia), "Searching the Future" (J. Powell), "Netiquette, Hoaxes, and Scams! Oh…

This report is the result of the statutory mandate by the National Commission on Libraries and Information Science (NCLIS) to promote activities to extend the nation's library and information handling capability as essential links in the emerging global information infrastructure. In a study to inventory the challenges related to libraries' roles…

Examines the Ohio Public Library Information Network (OPLIN) which provides access to the state's public library resources; federal, state, and regional information resources; and other electronic information resources. Describes OPLIN's role in Ohio, hardware and services provided, mission, origin, funding, staff training, databases, future plans…

This Starter Kit is designed to help organizations and individuals who wish to offer human-mediated information services via the Internet to users in the K-12 community. A six-step process is proposed for organizations to follow in creating an "AskA" service. This process addresses all aspects involved in building and maintaining an AskA…

The University of California, Berkeley addressed the high demand for computer network access and the need for off-campus Internet access by developing and distributing a comprehensive software and service package for open access and by establishing a partnership with a commercial Internet service provider to gain pricing advantage and…

This book analyzes the needs and interests of today's 12- to 18-year-olds and shows librarians how to plan a wide range of successful services to meet these needs. The book looks at basic issues involved in serving young adults (YAs). Part I begins with considering "Where YA?" services are today and where they are headed. Part II,…

Briefly describes resources that educators and students can use to design service learning projects. These resources include free materials, books, web sites, information on grants, videos, journals, and organizations. The resources cover a broad range of approaches, projects, and methods. (MJP)

This teacher's instructional guide, which is part of a family and consumer sciences education series focusing on a broad range of employment opportunities, is intended to assist teachers responsible for teaching one- and two-year child development programs for Texas high school students. The following are among the items included: (1) introductory…

This manual provides a beginning approach for research libraries to better describe the use and users of their networked services. The manual also aims to increase the visibility and importance of developing such statistics and measures. Specific objectives are: to identify selected key statistics and measures that can describe use and users of…