School-wide positive behavior support (SWPBS) has been identified as an effective and efficient method to teach students prosocial skills. It requires both effective behavior support practices and systems that will support these changes, including data-based decision making among the school leadership team. There are many practical and systemic…

A model is presented to help residential outdoor education staff modify their work with individuals and groups to suit the circumstances. Public and personal arenas are the settings in which staff operate, and formal and informal approaches describe ways of working in a setting. A diagram depicts the relationship between the arenas and approaches,…

The curriculum guide is intended for those who live and work with mentally retarded adults and for mentally retarded adults attempting to succeed in community living. The first section focuses on training staff and provides guidelines for describing the content and methods employed in the curriculum. Research on such issues as self-concept, sex…

Differences in men's and women's communication styles affect their interactions with each other. Organizations must be flexible enough to recognize situations in which traditional male values of competition may be most functional and those in which more collaborative, female strategies are more appropriate. Personnel training can help ensure that…

Most organizations find it difficult to implement change, and only about 10 percent of learning from training and development experiences is actually applied in the workplace. This book advocates facilitation as a means of enhancing change and increasing productivity. Facilitation engages employees by enhancing the processes associated with their…

This book is designed to help library and information specialists and students tackle communication challenges ranging from public speaking to listserv posting. All types of communication are covered--conducting interviews; delivering speeches; leading group discussions, workshops, and conferences; designing newsletters, handouts, and brochures;…

A structured coaching strategy was effectively used with three day-care teachers, resulting in (1) substantial increases in delivery of behavioral support of social interactions of children with developmental disabilities; and (2) marked increases in positive interactions of socially withdrawn children. Long-term maintenance effects were also…

This newsletter issue discusses the results of a survey of 242 Family and Youth Service Bureau agencies that investigated the number of youth (ages 16-21) with disabilities served, and the incidence of and response to youth who did not have an identified disability, but whom staff may have suspected had an underlying learning, emotional, or other…

This instructor's guide contains materials for a 40-hour course that explores interpersonal communication and improves participants' ability to communicate with fellow workers and family members. A title page provides a course description with target audience and general objective. An introduction covers design of the 10-week course, with 2 2-hour…

Defining literacy development as a continuous process that has its roots in the home, this training guide is intended to enhance the skills of Head Start staff in collaborating with families to support the development of children's language skills. The guide also describes the emerging literacy for children from birth through the preschool years.…

Technological, social, legal, economic, educational and political advances have greatly affected the management of staff who have had to adapt to such developments as networking, the independence of educational institutions, income generation, compulsory competitive tendering, quality management and user consultation. This book is a guide to staff…

This article identifies the components of school programs necessary for preventing physical or emotional "bullying." The need for a systems approach that places power with the "caring majority" and encourages the assertive use of prosocial interventions is stressed, along with the importance of training all school staff and non-bullying students.…

This trainer's manual is part of a set of training materials developed to help vocational rehabilitation workers improve their basic helping skills. It provides comprehensive instructions for conducting a three and one-half day training program focused on developing helping and counseling skills. Part 1 concentrates on training methodology,…

Prepared for use by staff in development workshops at Burlington County College (BCC), in New Jersey, this handbook offers college-wide guidelines for improving the quality of service provided to internal and external customers, and reviews key elements of BCC's Customer Service System (CSS), a computerized method of recording and following-up on…

This training guide is designed to build the capacity of Head Start staff to make the program's renewed vision for parent involvement a reality for every parent and program. The guide contains three modules, each with two activities designed for workshop presentation, followed by two or more coaching activities. Module 1 defines parent involvement…