Structured interviews with 20 speech language pathologists indicated that their views of administrative support and nonsupport covered many dimensions, including working conditions/resources, advocacy, staff development, and program assistance. (Author/DB)

The recommendations in this paper are based on the findings of a survey of 32 institutions that had subscribed--for a fee--to receive live via satellite one or more of five staff development teleconferences for school teachers and administrators. The teleconferences, which were one-way video/two-way audio productions, were broadcast during 1985-86…

The staff of libraries and the populations they serve grow increasingly more diverse. Library users of different ethnic backgrounds, with different abilities and different needs, challenge libraries to be the place for everyone to get the information and materials they need. At the same time, library staffs should mirror the diverse population…

The University of North Carolina at Greensboro student financial aid office undertook a program to train staff in effective listening. Training involved personal videotaping of staff members, followed by feedback to staff and a handout for students (appended) to promote more successful interviews. Initial response has been positive. (Author/MSE)

Use of ethnographic methods to assess learning and staff development needs for workplace adult education programs is discussed, focusing on the teacher's role as ethnographic researcher. Four stages of ethnographic research are identified: (1) open-ended, inductive study; (2) structured observation; (3) analysis; and (4) speculation and sharing of…

This manual, in workbook format, introduces the principles of how to conduct an effective employee performance appraisal in the higher education setting. It uses several case studies to illustrate these principles. It is designed to be used for individual study or group workshops and seminars. The topics discussed include establishing a positive…

This study examined the feasibility and advisability of using telecommunications in the Chicago Public School (CPS) system to support school reform that has been mandated by recent legislation. Survey research yielded information on the current status of staff development and Local School Council (LSC) training, and provided the basis for…

In 1988, a survey of British Columbia's community colleges and institutes was conducted to assess the need for human resource development programs and services. Human resource development was defined as experiences that help college/institute personnel effectively perform their functions. The study consisted of visits to 22 campuses, during which…

The third manual in the set of six manuals for training Head Start staff presents workshop module information on child development, social services, and parent involvement. The four child development workshops focus on (1) ways to plan for and group children to meet their individual needs, (2) teacher-child interactions that foster cognitive…

This study examines local, ongoing inservice practices and programs for school board members in Pennsylvania in order to devise a program that local districts can adapt or adopt in response to their own needs. Following a brief introduction, a summary describes how data for the study were gathered by means of a series of interviews and…

The Support Teacher Program is a professional development program created to increase teachers' mathematical knowledge, improve instructional practices for conceptual understanding, and prepare teachers to conduct staff development activities in their schools with their colleagues. This paper is presented in three sections. The first section…