A procedures handbook specifically developed for school food service employees assures proper interpretation and communication of policy items and regulations. Figures illustrate the process, development, and suggested content of a school food service handbook. (MLF)

This book describes a systematic method for producing instructional programs, courses, and materials that focus on human performance and how to improve it, not merely on training itself. It addresses such diverse topics as the following: how adults learn best, analyzing the training need, developing evaluation tools, delivering training courses,…

The two modules in this packet provide information on planning for workplace success. The first module, "Planning MAS-107," contains seven units that cover introduction to planning, developing plans, setting goals, budgeting resources, scheduling, monitoring implementation, and how to make planning work. The module also includes a list of 18…

Job performance of disabled students can be monitored through: (1) student job reports (which emphasize self-analysis of on-the-job performance) and (2) job support groups (which focus on problem solving for employment situations). Both activities help students perceive the connection between work experience and school and help teachers intervene…

This manual, in workbook format, introduces the principles of how to conduct an effective employee performance appraisal in the higher education setting. It uses several case studies to illustrate these principles. It is designed to be used for individual study or group workshops and seminars. The topics discussed include establishing a positive…

This guide, in a workbook format, presents information on how a manager at an institution of higher education can plan, present, and follow up on training programs designed to yield competent employees. Stressed throughout are the four steps of training: (1) defining the job (position analysis); (2) planning the training; (3) presenting the…

This curriculum guide was designed as a career development program for the Civil Service Employees Association and Faculty Student Association workers at the State University of New York College at Brockport. It encompasses both the broad-based goals delineated by the National Workplace Literacy Program and the specific competencies needed by this…

The worksheets and tutor tips included in this document were created to tutor the physical plant employees at the State University of New York College at Brockport. They contain general objectives for all workers as well as those related to their jobs in maintenance of the buildings and grounds of the university. The materials list 44 job…