The Developmental Strategies for College Readiness and Success Resource Guide was produced by the Education Commission of the States and the Southern Regional Education Board for the "Countdown to 2015: Developmental Strategies to Advance Readiness in the Common Core Era" convening held April 21-23, 2014 in Charlotte, North Carolina. The…

In this article, the author writes from the perspective of a community college research practitioner, an institutional researcher whose daily work is intended primarily to affect policies, procedures and understanding of student learning and institutional effectiveness. The audience for this work is composed of faculty, administrators, staff,…

This module of the staff training series deals with the practical problems that arise when setting a framework for effective staff development, by concentrating on a number of experiential activities for accomplishing the staff development mission. Presented among the strategies for accomplishing total staff development are field trips to work…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students covers the topics of benchmarking and the continuous improvement process. It includes the following components: (1) a narrative summary of the topics; (2) a discussion of benchmarking; (3) a benchmarking exercise (the "numbered ball"…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students contains a brief overview of the definition of processes, a section on process flow diagrams, and a section on process management as well as a description of process variation. Examples are used throughout the module to make processes…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students contains a brief overview of problem solving and offers a practical approach along with some of the tools that can be used. The following components are included: (1) narrative of the problem-solving process; (2) the problem-solving…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students covers the topics of empowerment and teamwork. It includes the following components: (1) a narrative summary of the topics; (2) a discussion of employee empowerment; (3) a discussion of teamwork and self-directed teams; (4) a discussion…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students discusses the concepts of customer satisfaction, customer surveys, and quality functional deployment. The concept of customer satisfaction begins with identifying the customer. Surveys are suggested as one way that students can learn…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students gives a brief introduction to some statistical tools. It includes a section on process variation that is intended to familiarize students with the causes of variation such as common and special causes. Statistical definitions are given…

This module for a 1-semester Total Quality Management (TQM) course for high school or community college students provides a classroom model to meet the needs of students learning TQM skills as well as other workplace skills. These workplace skills, sometimes called "SCANS competencies and skills," are a set of skills identified by the Secretary of…

The National Center for Research in Vocational Education's performance-based teacher education (PBTE) materials have been widely adopted and have had a marked impact on vocational instructor training and staff development. It has been found that the cooperative development procedures, extensive field testing, and the numerous institutional, state,…

This module is intended to help guidance personnel in a variety of educational and agency settings increase their skills in (1) choosing a theory-based practical program development model that will promote the conceptual framework for the entire planning, supporting, implementing, operating, and evaluating cycle; (2) analyzing needs and priorities…

This module on legal compliance is intended to help guidance personnel in a variety of educational and agency settings gain skills in (1) implementing Federal and state legislative administrative procedures and requirements, and (2) influencing the development or improvement of such procedures and requirements. The module is one of a series of…

This module is intended to help guidance personnel in a variety of educational and agency settings develop the competencies needed to determine whether changes are needed in the career guidance program in their agencies, to develop a rationale for identifying needed changes, and to develop strategies for change. The module is one of a series of…

This module is intended to help guidance personnel in a variety of educational and agency settings plan and develop successful proposals to assist in financing the improvement of existing or future career guidance programs. The module is one of a series of competency-based guidance program training packages focusing upon specific professional and…