This learning module, which is part of a staff development program for health occupations clinical instructors, discusses the development of effective communication and conflict management skills. It includes learning activities dealing with the components of and barriers to communication, ways of improving interpersonal communication, sources of…

This learning module, which is part of a staff development program for health occupations clinical instructors, discusses the process of managing the physical clinical environment and students' experiences within the clinical environment. It includes learning activities dealing with various aspects of managing the physical environment and student…

This leader's guide explains the use of a set of 11 companion learning modules for providing staff development for health occupations clinical educators. It is divided into two parts. Part 1 deals with the following aspects of instructor staff development: the need for staff development, instructional leadership, supervision of clinical…

This module is the fifth of 10 in the Essential Communication and Documentation Skills curriculum. It develops the ability to give directions, a workplace literacy skill identified as being directly related to the job of the direct care worker. The curriculum is designed to improve the competence of New York State Division for Youth direct care…