Concerned with the nontechnical aspects of flow-charting library procedures, this article pays special attention to the communication process that takes place during such an analysis and suggests how flowcharts can describe, as accurately as possible, what takes place in a given library task. (Author/RAA)

Describes both a dichotomy between library managers and library staff involved in direct service and a supervisory development instrument intended for use by employees to rate supervisors. This instrument, which is included, is designed to encourage an organizational climate characterized by mutual trust and shared values among supervisors and…

Written to guide librarians and staff in all types of libraries, this manual describes steps in the processes of writing collection development statements and assessing library collections. The first section focuses on the collection development policy--the benefits of a written policy, who should write the statement, and elements to be included.…

This book, written by a number of library professionals, familiarizes the reader with the motives for and purposes of evaluation and the major contexts and models for evaluation and provides explicit examples how evaluation projects have been and can be carried out in a variety of library contexts. The strategies in this book grew from the S:OLE…

This discussion of goal setting as a means of directing organizational, supervisory, and individual achievement presents the factors involved in goal-based planning at these three levels within the library context, including planning strategies, evaluation methods, and possible problems at each level. (CLB)

Overview of activities and issues that face library administrators considering automation emphasizes acquisition of turnkey systems. Discussion covers reasons for automating, options available, major marketplace issues, keys to a successful automation project, the Request for Information, the Request for Proposal, evaluation techniques, the…

This manual provides librarians and library managers with a performance appraisal system that measures staff fairly and objectively and links performance to the goals of the library. The following topics are addressed: (1) identifying expectations for quality service or standards of performance; (2) the importance of a library's code of service,…

Public libraries must operate in a time of increasing change, both within the library community and throughout the larger social and economic environments in which the library must function. This book is a guide to the strategic management of change in community libraries. It addresses the unique circumstances and needs of public libraries and…

A personnel appraisal tool was developed at the Iowa State University Library for professionals supervised by the Assistant Director for Technical Services and the Head of the Monographs Department, to evaluate both their supervisors' performance and the appraisal review as an educational tool to improve administrator performance. A Technical…

Types of performance evaluation for academic librarians are discussed, noting strengths and weaknesses--formats, relative ranking system, dimensionalized ranking system, management by objectives, and degree of participation. Use of appraisal program to aid library administration in monitoring ongoing activity, planning ahead, and motivating…

Intended for use by library managers, this self-study guide provides an introduction to performance appraisal as an effective tool in human resource management, and a review of the extensive management literature on performance appraisal. Topics discussed include: (1) the functions of performance appraisal, which include the provision of…

Provides a detailed guide to preparing library budgets and describes several types of budgets. Steps to preparing a final document are outlined, including identifying objectives, assessing and prioritizing needs, data collection and analysis, presentation to the funding agency, and evaluation and monitoring of the final budget. (CLB)

This SPEC Kit and Flyer focus on performance evaluation of library directors. The survey, included in the SPEC Kit, was sent to all 121 Association of Research Libraries (ARL) directors; 76 directors (63%) responded. The survey asked about factual attributes of director review processes, including frequency of review cycles, participants, and…

A pilot study conducted to identify concerns of public services middle managers on costing and use of performance measures found the librarians interviewed had little faith in their usefulness. Implications of these findings are discussed and specific ways to increase the usefulness of such measures for library decision-making are suggested. (CDD)

Discusses the relationship between effective organizational communication and specific library contexts and reviews the historical development of communication audits as a means of studying communication effectiveness. The generic structure of such audits is described and two models are presented in detail, including techniques for gathering and…