In September 1981, Carnegie-Mellon University Libraries inaugurated a Question/Comment Board, soliciting from users their suggestions, opinions, and complaints, and prominently displaying the libraries' responses to these queries. This technique has proved to be an effective method for identifying users' perceptions of libraries (i.e., physical…

This publication is based on the work of The State Library of Ohio, the National Bookmobile Guidelines Committee, and staff of local Ohio bookmobile programs. Draft guidelines were approved by the 7th National Bookmobile Conference (May 31-June 2, 1992). The Guidelines provide brief statements of standards followed by specifics which indicate…

Describes different types of financial reports needed in libraries as the bases for accountability, evaluation, and decision making. The appropriate form and content of reports are identified in terms of the audience and the use of the report. (CLB)

This collection of statements of goals and objectives from member libraries of the Association of Research Libraries (ARL) contains: (1) sections from management review and analysis program reports from the University of Washington Libraries and the University of Rochester Library; (2) a detailed organization description from the Columbia…

The staff performance evaluation program of McGill University Libraries is based on a hierarchy of objectives in which individual and unit goals are compatible with department, area library, and overall library system goals. Individual goals and performance standards are formulated jointly by the staff member and his or her supervisor according to…

These criteria were designed to be used by school administrators, professional staff, and community representatives to assess school library programs and to provide a basis for establishing goals. In addition, information generated by the criteria might be used for the validation of exemplary programs and promising practices; self-appraisal; the…

Reports on output measures that can give children's librarians additional information to better control collections and make better selection and weeding decisions. Statistical comparisons utilizing circulation data (comparing circulation year to year, circulation to patrons served, circulation to number of materials owned) and availability of…

Describes evaluation checklists developed by the American Association of School Librarians (AASL) and the Association for Educational Communications and Technology (AECT) for use by school library resource centers. Separate checklists are described for teacher-librarians, school administrators, district and regional library directors, teachers,…

This examination of the philosophy and objectives of academic library reference services provides an overview of the major reference approaches to fulfilling the following primary objectives of reference services: (1) providing accurate answers to patrons' questions and/or helping patrons find sources to pursue their research needs; (2) building…

These standards describe the purposes and services, (including administrative, financial, and evaluative elements) of effective learning resources programs (LRPs), and outline the development of a single integrated service concerned with the improvement of instruction. An introductory section describes the roles, objectives, and purposes of LRPs…

Designed to be used for planning, developing and evaluating media programs that will support the competency based curriculum delineated in North Carolina's Teacher Handbook, this third edition of Media Program Recommendations contains guidelines and criteria for the school and system-level media services and resources that are essential for…

This package of materials presents ready-to-use forms that will help school library information specialists manage, promote, and assess their programs; increase the effectiveness of their program while reducing their workload; and help students develop information skills. The document consists of 117 reproducible loose-leaf forms, CD-ROM (for…

This SPEC (Systems and Procedures Exchange Center) kit provides a sample of excerpts from technical and planning documents contributed by 40 Association of Research Libraries (ARL) member libraries that are planning to install or have already implemented optical disc technology. Selected to represent a variety of media and applications, the…

This book presents recommendations on many matters related to the organization, administration, and supervision of school library media programs. Chapters cover (1) the history of school library media program development in the United States, with special emphasis on the years since 1965; (2) the role of library media programs; (3) the…

Because the types of support services provided by college and university learning resources programs change and evolve as the result of new and emerging technologies, so must the standards by which institutions measure the effectiveness of their support services. This edition builds upon standards described in the first edition and includes an…