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Stueart, Robert D.; Moran, Barbara B. – 1998
Adhering to the proven fundamentals and the same general structure as previous editions, this revision updates and expands the material in the text to cover the latest managerial systems and approaches. The book presents the principles of library and information center management in a conceptual framework as it examines dynamics within the…
Descriptors: Change, Information Centers, Information Management, Leadership
St. Clair, Guy – 1993
Information is a consumer-driven commodity; the very existence of libraries and information centers is based on the patrons' need for specific information or material. This professional resource shows how to use management methods to implement a strong customer service program to deliver better service to patrons. This book outlines the reasons…
Descriptors: Feedback, Information Industry, Information Management, Information Services
Farmer, Lesley S. J. – 1995
This book offers practical advice to school library media specialists for developing and improving leadership skills. It is asserted that societal crises like illiteracy, poverty, alienation, and socioeconomic divisions make librarians "ecologists" of the mind. Librarians ensure equitable access to others' insights into life's concerns, and…
Descriptors: Access to Information, Elementary Secondary Education, Empowerment, Folk Culture