This study examined the importance of negative searching, or searching to discover topics not previously explored in writing, and its oversight in the library literature. A survey of university faculty revealed a tendency to view negative searching as necessary to scholarly endeavors, but an online literature search showed little discussion of…

Building on a prior investigation of users' formulations and needs in fiction, this study was conducted to determine dominant patterns in public library user-librarian search interactions. Based on analysis of 134 actual user-librarian conversations about fiction recorded under everyday library conditions in Danish public libraries in 1976, it was…

This collection of materials for a three-hour instructional program for young people and adults in the effective use of the public library includes an introduction to the program, a teaching guide for the librarian, a packet of materials for students, and a summary of 90 evaluations of the program as it was presented at two area libraries and…

This guide discusses the use of the World Wide Web for library reference service. Part 1, "Ready Reference on the Web: Resources for Patrons," contains chapters on searching and meta-searching the Internet, using the Web to find people, news on the Internet, quality reference resources on the Web, Internet sites for kids, free full-text…

Briefly describes DIALOG OnDisc and gives an example of an actual search of the ERIC database using this system. The screen displays and search commands are used to illustrate the differences between the easy menu search method provided for novice users and the command search method provided for experienced users. (CLB)

Several reference librarians respond to the Hernon and McClure study on the accuracy of library reference services. Highlights include problems with the methodology used (unobtrusive observation), and performance factors not addressed by the study. Comments by Hernon and McClure address these responses and ways to improve reference services are…

Because the general alphabetic arrangement of fiction in libraries is of little use to the ordinary reader, whose criteria for selecting books often relates to book content, a multi-dimensional and inexclusive fiction classification scheme was developed as a model for both book description and search strategy. Based on analysis of 160 actual…

Briefly describes fundamental problems with library reference service based on the findings of 20 separate studies using unobtrusive tests. An emphasis on quality of service, realistic goals, and effective managerial strategies are identified as possible resolutions of these problems. (CLB)

Discussion of library reference work that may be suitable for use of expert systems focuses on (1) information and literature searches, and (2) requests to interpret bibliographic references and locate items listed. Systems and computer-assisted instruction modules designed for information retrieval at the University of Waterloo Library are…

This paper describes how four classes of high school students were introduced over a 2-year period to the concepts and terminology of online bibliographic searching, instructed to formulate their own search strategies, and received the opportunity to observe their strategies executed by a skilled searcher on various selected databases. It also…

Discusses overuse and abuse of the online search in academic libraries, citing cases where patrons are not well served by it. Suggestions include helping students define and refine research goals and use of print indexes and abstracts which display citations in context of related literature. (15 references) (EJS)

Focuses on the training of students in online bibliographic searching as introduced by school library media centers. The online process, teaching students to search, search steps, negative and positive aspects, and implications for school library media programs in three areas (student instruction, collection development, service goals) are…

Twelve articles published between 1982 and 1984 and cited in "Current Index to Journals in Education" are listed in this bibliography on public service applications of microcomputers in libraries. Topics include provision of free public access to microcomputers (justification, objectives, equipment specifications, uses and software,…

This article describes use of the InfoTrac system, a self-contained periodical reference system designed for in-library use that provides coverage of 900 general interest, business, management, and economic periodicals, at Indiana University (Bloomington). Discussion covers InfoTrac installation, InfoTrac and student interaction, system…

Presents a methodology for describing, analyzing, and evaluating the public service functions of serial file systems, and describes a user study conducted in a university departmental library to determine the efficiency and effectiveness of its system in enabling students new to the library to locate known-items in the serials collection. (CDD)