This article presents guidelines to aid administrators of institutions of higher education in applying the 14 principles of Total Quality Management. The principles stress understanding process improvements, handling variation, fostering prediction, and using psychology to capitalize on human resources. (DB)

Contends that school administrators should take a careful look at business management techniques, with an eye to using them in the schools. (Author/JM)

Research administrators must establish and maintain control over discretionary spending, assure all deliverables are completed on time, and assure adequate and controlled funding for grants and contracts. Steps and approaches for accomplishing these tasks are outlined, including planning, tracking, and reporting techniques. (MSE)

An organizational development and quality enhancement effort at the University of Cincinnati (Ohio) incorporating characteristics of several popular quality management systems has produced unanticipated benefits in the administrative services and information technologies division: downsizing was less drastic than anticipated; innovative financing…

Argues that to make improvements in sponsored research administration, it is necessary to understand that: it is a system of interdependent components, and improvement requires systematic, highly integrated methods and a holistic view of the role of research administration in the larger research system. Provides a framework for…

The Georgia Southern University admissions office implemented Total Quality Management (TQM) principles to control the quality of information management. It is suggested that, although TQM is used best on an institutionwide basis, it can also be useful in improving quality, reducing cost, increasing productivity, and achieving competitiveness on a…

A national survey of college and university chief research officers conducted in July 1996 provided comparative data concerning the characteristics of research administration in a modern institution, including funding levels and sources, facilities and staff resources, and other program information. Data are grouped by institution type and sector.…

Despite ambiguous results of corporate restructuring efforts, higher education has adopted many of the methods used in hostile corporate takeovers and leveraged buyouts, affecting "ownership" of the educational process by faculty and the relationship between faculty and administration. A common element in successful restructuring is the…

This publication offers suggestions for improving management so that organizations, especially further education institutions, will be more effective. The conceptual bases for the book are three "tool chests": strategic thinking, speedy decision, and total quality improvement. Chapter 1 clarifies strategic planning and provides case…

The school business administration function in the operation of American schools has undergone dramatic changes during the past several years. Changing demographics, high technology, the movement to professionalize school administration, and changes by the legislative and judicial systems have all had significant impact on the character of school…

The Japanese model of business management and Total Quality Management principles being applied to higher education as well as businesses are often ineffective because of the application of packaged ideas without consideration of the subtleties of individual organizations. The cowboy model of teamwork stresses the individual's role and better fits…

Describes the Educational Opportunity Program of Northern Illinois University's adaptation of an administrative planning decision making program called the Delphi concensus seeking process. (MD)

Defines the strengths of an integrated personnel system and outlines its implementation, using functional job analysis as developed by Sidney Fine. (Author/RAA)

This report is a part of the Diagnostic Study on Educational Management in Sri Lanka, a project under the United Nations Development Program/UNESCO Regional Technical Cooperation Programme for Increasing Efficiency in Education through Improved Management and Planning. The diagnostic study consisted of five main surveys requiring an analysis of…

A model of proactive planning is presented in this paper which incorporates the latest research findings related to: (1) environmental scanning (external); (2) long-range planning (internal); (3) strategic planning; and (4) educational management. Proactive planning as it occurs in the private sector is analyzed and valuable lessons which can be…