This discussion of goal setting as a means of directing organizational, supervisory, and individual achievement presents the factors involved in goal-based planning at these three levels within the library context, including planning strategies, evaluation methods, and possible problems at each level. (CLB)

Types of performance evaluation for academic librarians are discussed, noting strengths and weaknesses--formats, relative ranking system, dimensionalized ranking system, management by objectives, and degree of participation. Use of appraisal program to aid library administration in monitoring ongoing activity, planning ahead, and motivating…

Intended for use by library managers, this self-study guide provides an introduction to performance appraisal as an effective tool in human resource management, and a review of the extensive management literature on performance appraisal. Topics discussed include: (1) the functions of performance appraisal, which include the provision of…

The staff performance evaluation program of McGill University Libraries is based on a hierarchy of objectives in which individual and unit goals are compatible with department, area library, and overall library system goals. Individual goals and performance standards are formulated jointly by the staff member and his or her supervisor according to…

Discussion of performance appraisal in nonprofit organizations and the difficulties involved in obtaining accurate job feedback examines four types of appraisal: behavioralism; minimal model; heuristic knowledge; and tacit information from in-house experimentation. Conclusions are drawn about the usefulness of these approaches and a suggestion for…

Describes some characteristics of the modern organization that affect contract or negotiated management and identifies changes in approach relevant for library and information organizations management now and in the future. (EM)

The comments of 21 library professionals from academic and public libraries on principles of library administration are presented in this guide. The members of the Library Administration and Management middle management discussion group touch upon goal setting in management, getting to know new staff, interpersonal relationships between employee…

Seven articles on library reference services highlight reference obsolescence in academic libraries, major studies of unobtrusive reference tests, methods for evaluating reference desk performance, reference interview evaluation, problems of reference desk control, online searching by end users, and reference collection development in…