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D'Elia, George; Van House, Nancy – Public Libraries, 1988
Reports results of materials availability surveys conducted in public library systems and discusses implications of the findings for validity, reliability, and usefulness of fill rates as measures of library performance. A second paper presents another view in defense of fill rates, and responses by both authors are also included. (MES)
Descriptors: Information Seeking, Measurement Techniques, Public Libraries, User Satisfaction (Information)
Zweizig, Douglas L.; And Others – 1985
The result of a pilot study funded by the Library Services and Construction Act (LSCA), this document is both a report of a test of adaptations of "Output Measures for Public Libraries" for the measurement of children's services in Wisconsin public libraries, and a manual for children's librarians to use for future data collection. The…
Descriptors: Children, Library Services, Library Statistics, Measurement Techniques

McClure, Charles; And Others – Public Libraries, 1986
Discusses areas needing revision in the manual "Output Measures for Public Libraries," i.e., measurement objectives, research skills of output measures users, management versus research contexts, relating inputs to outputs, problems in data collection, user versus library performance, sample sizes, interpretation of output measure…
Descriptors: Guides, Input Output Analysis, Library Administration, Library Services

Walter, Virginia A. – 1992
This manual has been designed as a practical guide to quantifying and measuring the results, or outputs, of public library service to children. The basic output measures presented are tailored to reflect library services to children (defined as persons 14 years old and younger) and their care givers. Six categories of measures are presented: (1)…
Descriptors: Childrens Libraries, Data Collection, Library Administration, Library Planning

Zweizig, Douglas L. – Public Libraries, 1987
Discusses current issues in measuring library effectiveness, including rapid technological changes and increasing obsolescence in librarians' competencies; increased pressure for accountability; tools to help libraries become what they determine they should be rather than conforming to national standards; and how to determine the validity and…
Descriptors: Evaluation Methods, Library Administration, Library Automation, Library Planning
Iowa State Library, Des Moines. – 1989
This manual is designed to serve as a textbook outlining sound library administrative practices or as an aid in policy development. The basics of good library services are described, and libraries are encouraged to choose services appropriate for their situation, plan for them, and measure their effectiveness. Ninety performance measures outline…
Descriptors: Accreditation (Institutions), Evaluation Methods, Library Administration, Library Expenditures