In this comprehensive practitioner guidebook, the Northeast Resiliency Consortium colleges have shared their work and have collaborated to develop a competency model, along with a rich and robust set of principles, strategies, resources, and guidelines for helping students develop strong resiliency. The Resiliency Competency Model outlines the…

It is a truism of American social policy that our nation has great success generating innovative programs that improve outcomes for participants--but that we are far less effective at moving from small, "boutique" programs into broadly applied solutions that improve the prospects of large numbers of individuals. This is certainly true in…

Now, more than ever, the baby-boomer administrators are retiring in massive waves. Some researchers have predicted as high as 75% turnover by 2011 for education alone. For many years, not much attention has been placed upon succession planning or developing new leaders in some colleges; others have tended to create stockpiles of leadership…

The key to success in today's competitive environment is meeting the needs of key stakeholders who may have competing interests. Community colleges must meet the challenge to deliver value and to measure performance in ways that are meaningful to different groups. Forward-looking institutions are investing in assessment and capitalizing on its…

This article presents a study that uses iterative searches of literature, guided by data from campus observations, interviews, and surveys, to locate and test a theory that can be used to strengthen institutional leverage over student engagement and outcomes. A review of literature was conducted to frame a preliminary theoretical framework for…

Calls for more effective management of the governance process. Reviews models of governance systems and offers suggestions for effective governance. Includes a checklist of questions to be asked of those responsible for governance systems in community colleges. (DMM)

The article describes the eligibility model developed by the community college system of California for students with learning disabilities. Major activities of the research and development process leading to the eligibility model are detailed including components, procedures, and criteria. The process combines clinical and databased evidence with…

Prepared for college officials considering the development of marketing programs, this paper examines the distinctive marketing practices for four geographically separated, public community college districts: Coastline Community College (CCC), California; Metropolitan Community College District (MCCD), Missouri; Triton College (TC), Illinois; and…

This resource guide provides guidelines for the development of a new model for student services delivery systems in Colorado's community colleges and area vocational schools. Introductory material discusses the role of student services in the 1980's and provides information on the development of the proposed model and guidebook. Following a…

An enrollment-driven model for estimating instructional costs is presented in this paper as developed by the Western Interstate Commission for Higher Education (WICHE). After stating the principles of the WICHE planning system (i.e., various categories of data are gathered, segmented, and then cross-tabulated against one another to yield certain…

Examines issues and problems related to the measurement of community college outcomes in relation to mission and goals. Presents a model for outcomes evaluation at the community college which derives from the mission statement and provides evaluative comment and comparison with institutional and national norms. (DMM)

Offers a model for hiring, developing, and promoting staff which endeavors to synthesize numerous concepts used by business and industry in their human resources development programs. Presents a 23-item checklist for the model and proposes that it be used by community colleges to reach affirmative action goals. (DMM)

While industry believes no person is completely trained when hired, educational institutions adhere to the concept of the "complete" employee. The successes of business and industry suggest that their personnel model for staff selection, development, and promotion could work for community and technical college employees. (SK)

Designed as a resource for individuals who plan, manage, support, and use information technology (IT) in community colleges, this paper presents a model for strategic planning, termed the "Learning Action Plan" model. Section 1 provides an introduction to strategic planning and the Learning Action Plan model. Section 2 describes the Learning…

Prior to 1980, instructional support services were scattered in various divisions throughout Denver Auraria Community College (DACC), with little sense of mission and coordination. In 1980, the college developed a model for a coordinated instructional support division, based on the identification of the most important instructional and…