Examines the connection between resource allocation and its anticipated results by emphasizing the multi-level nature of the educational system, the importance of nonpurchased resources, and the effect on learning of both the manner in which the classroom is structured and the mix of peers with whom students learn. (Author/IRT)

This article describes the cost-of-quality model used at El Camino College (California), which formally measures the costs associated with process improvement activities. A case study illustrates use of the model in evaluating a new process for reimbursing faculty and staff attending conferences. (DB)

This report focuses on the use of linear programming models to address the issues of how vocational rehabilitation (VR) resources should be allocated in order to maximize program efficiency within given resource constraints. A general introduction to linear programming models is first presented that describes the major types of models available,…

This document was written to provide state and local child support offices with help in refining their case processing systems. The guide is divided into five chapters. Chapter I, Case Processing Overview, defines case processing and the case processing functions and provides a narrative description and graphic illustration of the processes…

The study of work, the experience of work, and how work is organized does not constitute an category of study within the mainstream social sciences. Students need to be introduced to the varieties of capitalist and noncapitalist models or experiments and confront the debate over organizational form versus social context. (MLW)

The competencies of the university secretary were studied at the University of Southern Maine. In addition to developing position descriptions, competencies that distinguish effective performers were also identified. Based on results of interviews with 24 secretaries, a competency-based model was developed. Fourteen competencies were categorized…

Within the literature on special education administration in rural areas three topics emerge: difficulties associated with bringing special education programs to rural areas; need for research pertaining to special education in rural areas; and a concern with cooperative arrangements as a means of providing special education programs in rural…

To discover whether school districts can develop highly rationalized forms of instructional management, this study gathered data from a telephone survey conducted in the school year 1983-84 of administrators in 30 western districts. The instructional management practices of these districts were then compared with an "ideal type" of…

The full range of topics relevant to student financial aid are covered in this book by a variety of experts in financial aid administration and scholarship. The volume details how to organize, implement and assess a financial aid program--including how to determine student need, deal with student bankruptcy and aid termination, and improve…