This report summarizes research undertaken at the Sterling C. Evans Library, Texas A & M University to assess the impact that end user information retrieval systems may have on library staff and users. Two systems, BRS/After Dark and Search Helper, were made available in the library for end user searching at no cost. A total of 260 users…

Explores issues surrounding efforts to introduce online catalogs to users and presents relevant research results from Northwestern University's "Educating the Online Catalog User" project. Highlights include attitudes and preconceptions about online catalogs and instruction, research on online catalog use, suggestions for online catalog teaching,…

Based on information and data from 113 Association of Research Libraries (ARL) members that were gathered and updated between March and August 1986, this publication was generated from a database developed by ARL to provide timely, comparable information about the extent and nature of automation within the ARL community. Trends in automation are…

This survey of 57 members of the Association of Research Libraries (ARL) examines technical and management issues in providing remote access to their online catalogs, as well as with instructions and services for remote users. It is noted that most ARL libraries have not yet conducted studies to project the extent of use of remote access, although…

This document explores the various issues and concerns related to the development of online systems in libraries and, in particular, online catalogs. Following a preface, foreword, and introduction, chapters are devoted to each of the following topics: (l) providing for special interests including the disabled; (2) authority control; (3) subject…

Explores library-user infatuation with electronic resources, the rapid growth of electronic resources and their impact on traditional reference services, and reference services in an electronic society. Discusses a survey of 200 academic libraries investigating electronic resources and their impact on library personnel, especially on…

This inventory provides profiles, tables, and listings of automated library activities at 115 Association of Research Libraries (ARL) institutions. The library profile covers 18 functions: (1) acquisitions; (2) serials check/claim; (3) serials/union list; (4) authority control; (5) cataloging/utility; (6) cataloging/local; (7) circulation; (8)…

Prior to changing from a manual/time sharing circulation system to an online system with an in-house computer, the staff of the Mary and John Gray Library of Lamar University reevaluated their current circulation policies in light of the increased capabilities of the new system. As part of this process, a survey was conducted of the libraries in…

This overview of an experimental automated circulation system at Ibadan University (Nigeria) includes a discussion of system hardware, software, program structure, file structure, and system functions (charges, discharges, renews, overdues, fines, reservations, recalls, and assisted query). Statistics on manual and automated systems related to…

Analysis of user surveys at Texas A&M University indicated service is rated highest at the reference desk with 80.4% satisfied, while 55.3% found what they needed at the information desk and 55.3% in the database room. Although the information desk referred 62.5% to other sources, only 46.4% were satisfied with the referral. Includes survey…

Describes a study undertaken by San Jose State University of business-related ready reference searches done at that library. The results suggest that within certain restrictions of patron questions, librarian training, search cost, and the database, ready reference online searches can be the most cost effective approach to providing business…

This study on the role of instruction in encouraging the successful performance of the first-time online catalog user examined three relationships to evaluate the effects of an instructional program: the comparative effectiveness of four instructional methods in orienting users to the online catalog; the influence of an instruction program on user…

Describes the management approach used to introduce new technologies in an academic library and the success of this approach. The management of change is discussed in terms of communication between management and personnel; management style; development of a system; staff development; and sensitivity to staff reactions and needs. (CLB)

This report describes the background of the Association of Research Libraries Microform Project and summarizes results of the survey from which the database of the project's clearinghouse on the bibliographic control of microforms has been constructed. The Microform Project was established in 1981 to assist libraries, microform publishers, and the…

Argues that special collections in an electronic environment will continue to be important because of the continuing value of artifactual documents and that special collections librarians may have new roles with respect to intellectual property and the merging of special and general digital collections. Discusses special collections on the…