Two St. Louis universities adopt management techniques from business. (Author)

Total Quality Management (TQM) is a process of continuous improvement where decisions are based on data. TQM works for those organizations that are prepared to make it work for them. Discusses seven common mistakes that many organizations make when implementing TQM. (MLF)

Training in human relations will help managers improve productivity of employees, according to the author, who reviews numerous suggestions and plans for improving production and then proposes several techniques for trainers to use in training supervisors and managers. (MF)

This book is designed to provide school administrators and labor leaders with ideas about how to improve school district labor relations by incorporating the principles of Total Quality Management (TQM). In schools that apply the principles of Total Quality Education (TQE)--that is TQM as it modified to school practice--labor and management can…

Quality circles are part of the movement to provide workers with increased autonomy, responsibility, and authority. Key elements of quality circles are the characteristics of their members, volunteer participation, regular meetings, training, problem identification, and solution implementation. The theoretical bases of quality circles include:…

Quality circles, in which a small group of employees meet frequently and voluntarily to study on-the-job problems and suggest solutions and improvements to the administration, which agrees to consider them, are a growing phenomenon, particularly in community colleges. (MSE)

Employer-sponsored career development programs can be a vital force for increasing productivity, reducing employee turnover, and insuring that an organization has a pool of motivated employees from which to draw new talent. However, none of these benefits can occur unless organizations undertake initiation of career development programs according…

Two key principles in recognizing, empowering, and tapping the potential of "behind-the-scenes" college and university employees are discussed: finding leaders among them and linking the role of backstage employees to the core mission of the institution. A third and essential ingredient is administrative consistency in applying these principles.…

This book gives an overview of the field of human resource development (HRD) through providing a definition of the concept of HRD and discussing the future of the field, providing the history of HRD, its structure, major roles taken by practitioners, program areas, the field's international orientation, and careers and career preparation. It is…

Highlighting reflection, collaboration, and regularity of effective supervision, this booklet explores the link between supportive supervisory practices and effective staff-parent relationships in early childhood and family programs. Program leaders who wish to promote high-quality services to the infants, toddlers, and families can use the…

This guide identifies selected workplace practices that individual businesses have used to become high performance work organizations. The guide, which is intended for managers, directors, labor leaders, workers, investors, and other individuals interesting in adopting high performance work practices, lays out the basic steps involved in…

Intended for employers, human resource staff, and adult educators, this digest addresses the purposes of career development programs in the workplace and describes the components of such programs. In the first section, the term career development is defined and labeled as just one component of organizations' human resource management. Eight…

This document defines contrasting assumptions about the labor force--theory X and theory Y--and shows how they apply to the pyramid organizational structure, examines the assumptions of the two theories, and finally, based on a survey and individual interviews, proposes a merger of theories X and Y to produce theory Z. Organizational structures…

This book discusses important issues of the day care profession. Topics include evaluation of the work place and the improvement of the day care environment for the benefit of staff, parents, and children. Organizational climate is considered in terms of the different types of early childhood programs and their relationship to current knowledge…

Discusses the need for innovative management techniques if integrated library systems are to be implemented successfully, as well as the opportunity the installation process provides to reexamine the organizational structure and objectives of the library and to introduce a creative organizational environment. (CLB)