Purpose: The intentions of this article are to contribute reflections of an empirical account of working with critical reflection within an organisational development programme, addressing the following questions: What space is there for critical reflection in organisational development? What issues are raised for in-company developers and…

This document provides information for managers in the U. S. Agency for International Development on measuring institutional capacity, including some tools that measure the capacity of an entire organization as well as others that look at individual components or functions of an organization. The paper defines and discusses capacity assessment in…

This handbook leads the reader through planning and conducting the collaborative evaluation of a workplace development initiative. A glossary is followed by an introduction that addresses the rationale for collaborative evaluation, values and characteristics, using the handbook in one's own situation, and optimum conditions for collaborative…

At the University of Miami, a monthly written report assesses the status of about 120 measures of institutional effectiveness, with an oral report to administrators focusing on a smaller number of currently crucial organizational characteristics. The reports, kept confidential, help administrators monitor organizational progress. (MSE)

The changes required by many school reform policies address problems that are extremely difficult to clarify, with organizational and environmental factors densely intertwined. Accordingly, this document begins by identifying the "four C's" that must be taken into account if any strategy for school improvement is to succeed: complexity,…

Benchmarking is an ongoing, systematic process for measuring and comparing work processes of one organization to those of another to identify best practices. Higher education can gain much from this technique, as industry has. The method is objective, reduces resistance to change and can lead to dramatic innovation and rapid development. (MSE)

A systems approach to effective instructional design that is equally applicable to educational and organizational settings includes six components: (1) needs assessment, (2) systems design, (3) curriculum development, (4) organizational development, (5) feedback and evaluation, and (6) outcomes. The last component, outcomes, provides a context and…

This document presents a model for student organization development, defining in detail the central conditions for the CORE model (Cohesion, Organization, Resourcefulness, and Energy); and provides an assessment tool, the CORE Conditions Checklist, for checking the extent to which these conditions are present in organizations. The CORE model is…

The idea of making college students more comfortable with their campus environment through involvement in extracurricular activities, thus helping them remain in school, has never been argued by those in the college union field. Nevertheless, efforts and theories in this endeavor have been rarely supported by research and evaluation. Reliable and…

This guide is intended to help planners and trainers assess the training needs of industrial organizations. Addressed in the individual chapters are the following topics: types of training needs (three levels of needs--organizational, occupational, individual, organizational training needs and objectives, and present and future needs); present…

This booklet provides ways for organizational team leaders to assess their team's effectiveness at regular intervals and to monitor their team's performance. The booklet identifies six key aspects, or dimensions, consistent across all teams. If all six dimensions are strong within a team, the team has the means to conduct its work and perform…

This book discusses practical ways to improve a school's climate by increasing both productivity and satisfaction concurrently. Chapter 1, "Defining School Climate," identifies the overarching goals of school climate improvement, the basic human needs that school climate must address, the factors that make up a school's climate and…

This book addresses issues in higher education faculty assessment with emphasis on the role of assessment in fostering development of individual faculty members and their institutions. Part 1 describes the role of faculty assessment with the first chapter outlining inadequacies in current approaches. The second chapter offers a perspective on…

This handbook introduces a new training model that reflects the complexity of organizational life, changes in the human resources (HR) function, and the need to involve line management. Part I outlines the new context in which training must be delivered. It discusses the changing organizational requirements for training and the changing position…

This technical manual is presented to assist those using the Audit of Principal Effectiveness, an 80-statement evaluation instrument designed to determine teachers' perceptions of principals' effectiveness, allow principals to obtain feedback from teachers regarding strengths and weaknesses, and provide a useful tool for researchers studying…